Kami brings over 15 years of strategic leadership in global customer service operations to Fonality. Having a broad experience in both public and startup companies, he has assembled strategies and business models that have promoted paradigm shifts in leadership, client relationships, and market direction. Prior to joining Fonality, Mr. Kotobi was the Director of Americas Retail Managed Services at NCR Corporation, where he played a pivotal role in the establishment, growth, and success of a highly strategic line of business within NCR's Worldwide Customer Services Division, a division with an impressive portfolio that includes some of the largest financial institutions and retailers in the world. Kami graduated at the top of his class from Pepperdine University with a BS in Business Management. He enjoys painting and sculpting, and is an avid scuba diver.