ISupportISP To Resell Fonality; Drops Digium’s Switchvox

New Managed Service Offering Bundles trixbox Pro IP-PBX with VoIP Service

Columbus, OH – SupportISP, Inc., a distributor of voice and data services in the United States and Canada, announced today that it will resell trixbox® Pro, Fonality’s® VoIP-based business phone system for small and medium-sized businesses. ISupportISP is removing its current Switchvox offering and using trixbox Pro to create a managed service offering for its national network of VARs, ISPs and agents.

“Despite our investment in Switchvox, we decided to move to Fonality’s trixbox Pro based on its flexible pricing model and a superior feature set,” said John Scully, President and CTO of ISupportISP. “Fonality allows us to sell through to the end customer with a feature set and support options that can be completely tailored. With Fonality we are able to offer both hosted and customer-premise IP PBX solutions, as well as build advanced voice applications that combine our database and web management tools with trixbox Pro. An example is automated political campaign calling with the ability for the called person to press 1 and connect to a volunteer working from his home on an IP phone.”

ISupportISP sells direct to businesses and is also a private label service provider of Internet access and VoIP services. It customizes product branding for resellers, and also offers ISupport-branded offerings. In addition to a distribution network that extends throughout the U.S. and Canada, the company has many private sector, non-profit, education and government customers that it works with directly.

“The trixbox reseller program is structured so incentive and product value are delivered at every level, from the master distributor through to the end customer,” said Chris Vuillaume, vice president of business development and channel at Fonality. “ISupportISP has tremendous market reach and we are glad to deliver a great product combined with an open pricing and support model.”

trixbox Pro is a business phone system that allows companies with as few as two to as many as five hundred employees per location to scale from a single-site business with basic telephony needs, up to multinational corporations with distributed call centers. In addition to traditional PSTN dialing and PBX features, trixbox Pro also includes conference calling, unified messaging between voicemail and email, employee presence management, an embedded corporate chat server, advanced call center features and the ability to integrate with Microsoft Outlook and Salesforce.com. trixbox Pro is a hybrid-hosted phone system, which means the software is downloaded and installed on a local computer that connects to the Fonality network where server health, call quality and usage are constantly monitored. The hybrid-hosted nature of trixbox Pro also securely extends the phone system outside the corporate firewall, so an employee’s extension can follow them when they work from home, remotely on a laptop, or even on a mobile phone. For a complete list of features and more information please visit www.trixbox.com.

About ISI

ISupportISP LLC is a seven-year-old privately held company located in Columbus, Ohio. ISI is a Private Label Service Provider in the Internet Access and Digital Internet Telephone Service arenas, currently operating over 200 brands in the US and Canada. ISI offers their clients a complete, turnkey solution to allow a quick launch with minimal capital requirements. ISI's clients consist of ISPs, cable operators, MDU (Multiple Dwelling Units), carriers, CLECSs, wireless providers, Non-Profits, retailers and resellers.

About Fonality

Fonality, www.fonality.com, is a leader in business phone systems and contact center solutions for small and medium-sized businesses. Used by over 5,000 companies and 100,000 end users in 100 countries, Fonality's award winning IP-PBX VoIP phone systems have connected more than 225,000,000 mission critical phone calls. The PBXtra® and trixbox Pro product lines are based on Fonality's patent-pending Anywhere Management® hybrid-hosted architecture, plus an improved version of the popular open source Asterisk code base that has been modified to add reliability, stability and enterprise-class features and delivers the advanced capabilities of an enterprise-class phone system for 40 to 80 percent less than traditional offerings. Fonality's fully free and open source telephony platform, trixbox CE (www.trixbox.org) is home to one of the world's largest and fastest growing communities of open source telephony users, with over 200,000 live deployments and 125,000 new downloads each month. Fonality headquarters are in Los Angeles, and the company has offices in the UK, Brazil and Australia. Company investors include Azure Capital Partners and Intel Capital.

Fonality, PBXtra, trixbox, and Anywhere Management are registered trademarks of Fonality. Other trademarks are the property of their respective holders.