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Your New Operator.

When PBXtra is coupled with HUD, Fonality's market-leading "Heads Up Display" communication application, every employee benefits from company-wide visibility and one touch interaction with colleagues. HUD makes it easy to see who's calling with interactive desktop alerts, check the status of any employee, and initiate internal calls, mobile calls and secure the chat sessions — all from the desktop.

Key Benefits:
 Increase Productivity [info]
 Save Time [info]
 Manage Queues and Agents [info]
 Effective Tracking and Training [info]
 CRM Integration [info]
  Desktop Alerts [info]
   Outlook Integration [info]
  Drag-and-drop Calling [info]
  Easy Dialer [info]
  Call Transfer to Voicemail (self) [info]
  Call Transfer to Hold [info]
  Color-coded Call Status [info]
  Operator Panel [info]
  Chat [info]
  Click-to-email [info]
  Click-to-call Mobile Phone [info]
  Extension Sorting [info]
  Drag-and-drop Call Transfer [info]
  Call Parking [info]
  Extension Groups [info]
  Queue Status** [info]
  Agent Login/Logout** [info]
  On-the-fly Call Recording** [info]
  Call Barge/Monitor** [info]
  Web Launcher/CRM Integration [info]
  * Requires purchase of any version of PBXtra
** Requires PBXtraTM Call Center Edition
Check out our HUD® interactive demo!

Note: HUD is not supported on Linux, Mac OS X 10.5, Windows 98, Windows 2000, and Windows Terminal Server.

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