Users that are not in the ring group answering incoming calls

JerryS
Posts: 1
Member Since:
2011-09-01

Using Trixbox v2.8.0.4 on Cent OS 5
There are 3 users that are part of the ring group that answers all incoming calls. But various users are picking up the phones to make an outgoing call they are finding someone on the line that was trying to call in.
Any suggestions???



SkykingOH
Posts: 9675
Member Since:
2007-12-17
I suggest you search the

I suggest you search the term "glare" and setup your trunks to avoid glare situations.

--

Scott

aka "Skyking"



Atcom Alberta
Posts: 220
Member Since:
2008-07-14
To be fair, your post didn't

To be fair, your post didn't include much helpful information either. What type of trunks and or PSTN hardware do you have? Are the users in question in the ring group or not? How often does this issue take place?



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