2.6.2.1 setup wont load?

Cybercare
Posts: 132
Member Since:
2008-02-19

So I am trying the new 2.6.2.1 and when i boot from the CD, it loads the first part, I hit enter, than it starts loading more, asks the country, I pick US, than it probes video and stuff, and the screen changes to an all blue screen and thats it.

Nothing on the screen, just plain blue background... I can hit numberclock and it lights so dont think its froze but am lost.

I was able to run 2.6.1 fine on this box with the exception of network drivers not included so i did my own with the help of users, but this version i was in hopes would have the drivers built in, but it wont load.

My mobo is P5KPL-CM



Cybercare
Posts: 132
Member Since:
2008-02-19
Bump... anyone? I just

Bump...

anyone?

I just re-made another CD to make sure was not a bad disk.

The other versions loaded fine, this one just stays a blue screen after it probes the video when it would normally switch to the setup stuff...



paradisetraveltn
Posts: 3
Member Since:
2007-09-28
I had a similar problem with

I had a similar problem with my install. It hung on something like loading ata...pix cant remember. I did a lot of research amd found a forum that said to change the SATA port of the hard drive to one that was 4,5, or 6 on the motherboard. It worked for me.

Jorge



Cybercare
Posts: 132
Member Since:
2008-02-19
Not using Sata, using IDE

Not using Sata, using IDE Raid controller that I have been using... setup as raid 1... CD rom is also IDE, and everything not used has been disabled in bios. Have also tried to turn it all back on but same...

Worked on all other versions up until 2.6.2.x.

Anyone else got ideas?



Thongar
Posts: 106
Member Since:
2007-01-26
Raid

Your lucky you did not do a yum update on a productions system, I just spent the night reloading everything to the previous stable version becuse the yum update left the system unable to boot, so far I've had no reply to my posts.. I also tried to reboot and do a frsh install with the new ISO and same blue screen.



joblog
Posts: 43
Member Since:
2006-11-30
Setup won't load

Have you checked the MD5 checksum on the ISO file you downloaded to make sure it matches the MD5 checksum advised on the downloads page (I have been caught out before and ended up having to download multiple times to get a good copy - the bad copies gave simialr symptoms to what you have described).

There is a CD checking facility in the ISO - can't remember 100% for sure but instead of simply hitting enter when the instal starts there is an option to check the media.

At least if you've taken these two steps you know that you should be getting a good instal, otherwise there is a possibility that that one or more of the files are corrupt and it's anybody's guess if/where the instal will fail.



tolix
Posts: 13
Member Since:
2007-10-16
The same problem on HP ML110

The same problem on HP ML110 server



pdqcomputer
Posts: 23
Member Since:
2007-05-06
How do we get the checksum

How do we get the checksum added to when we burnthe ISO to a cd?

I get an error saying there isn't any checksum on the CD.



tolix
Posts: 13
Member Since:
2007-10-16
My checksum is correct and

My checksum is correct and this image are working on virtual pc



Cybercare
Posts: 132
Member Since:
2008-02-19
Something is diffrent on

Something is diffrent on build....

This should be working. this box is less than a year old so its not like its old hardware. It worked with the older versions with the exception of the nic. Now it wont even load setup to install... I have tried to skip the hardware probe even but it seems it does not listen to that commandas it probes video, than gets to next part and just got a blue background.

Maybe its the kernal? Maybe they will update it or something. This sucks...



Cybercare
Posts: 132
Member Since:
2008-02-19
bump Anyone have any other

bump

Anyone have any other suggestions or ideas?



andersonpc
Posts: 58
Member Since:
2007-08-24
Having the same problem 2.6.2.1

Mine is hanging on a directly after video card detection. Same box I had successfully loaded 2.6.1.x

Paul
www.AndersonPC.com
FtOCC Technician

AndersonPC.com

--

Paul
www.AndersonPC.com
FtOCC Technician

AndersonPC.com



Cybercare
Posts: 132
Member Since:
2008-02-19
No one to help :(

What box do you have or if custome what type of motherboard?

Just wondering if its a chipset issue we have or something else.

Sucks that none seem to know the issue or want to help. :( We can see that an issue does indeed exists.



pronei
Posts: 27
Member Since:
2008-12-23
First thing you need to do

First thing you need to do it make sure the kernel you're running supports your hardware. If it does not, you will have to learn how to install drivers for your particular hardware and learn how to boot from USB Thumb drive.

--

Neil
Nortel/Trixbox System Engineer



Cybercare
Posts: 132
Member Since:
2008-02-19
Well the 2.6.1.x all worked

Well the 2.6.1.x all worked fine except for network drivers which I installed myself.

So why would a newer kernal remove support? This box is less than a year old so its not old hardware. Now I do have an IDE Raid Fastrack2000 card in it doing mirror but that has always worked and I would think it would still boot and if it would work would just say no hard drives. But it see's the drivers during the boot because I see it probe when the screen is black. Its when it goes to the blue screen, you pick the keyboard country and than it goes to another one, probes the video than that goes away and boom, thats it. Stays blue.

I am not using anything as Sata... Bios is latest one, I have tried to disable everything in the bios, and it makes no diffrence, I have loaded bios defaults, no diffrence, have played with otehr settings no diffrence.

I tried to load setup with noprobe, get same results.

So I just dont get it. This chipset is supported, the video is support, and they claim now the network is native support but yet now it seems to not work at all.



pronei
Posts: 27
Member Since:
2008-12-23
I am leaning towards

I am leaning towards hardware on this issue. specifically supported firmware and driver revision levels for your bios, video card & raid adapter.

Sounds to me like you have more of a linux compatibility problem than a trixbox problem.

Check CentOS's website and your hardware manufactures website for supported firmware and driver revisions.

New kernel does not always mean continued support of older products with older firmware. Generally kernel's are built around current revisions of firmware for hardware available.

--

Neil
Nortel/Trixbox System Engineer



jmlivingston
Posts: 26
Member Since:
2007-09-22
I saw these exact same

I saw these exact same symptoms during an install on an MSI Wind PC, which has one of the Intel Atom chips in it. Went to the previous ISO image and it installed normally.

In my opinion there's definately something different going on with the most recent ISO, there's been numerous complaints around here about it not installing properly.

John



Cybercare
Posts: 132
Member Since:
2008-02-19
Well the raid works fine, it

Well the raid works fine, it loads that and detects it fine and sees the drives from what I can tell. The raid card also has latest firmware, and the mobo bios has been the latest also.

Video card is onboard and it detects this fine, its whatever it tries to do after that which bombs it.

So their are only 2 firmwares to worry about and both have been latest for past few months.

All the hardware is "listed" as supported.

Again, this motherboard was released in 2008 so its not like its old and has been discontinued. Nothing else is installed hardware wise, just mobo, mem, cpu, hard drive, cd and the raid card the drives are on.

2.6.1.13 works fine (less sata and network drivers) I dont have anything sata so didnt care and I can manually do the network.

So not sure how to test and find the exact issue here.

Also a few other users die in the same spot. some are posted in the comments of the release blog and one replied here. all have diffrent types of systems it seems. So makes me wonder if its some other rare issue.



pronei
Posts: 27
Member Since:
2008-12-23
Yes, there IS something

Yes, there IS something different. NEW KERNEL!!!

Please understand, a new linux kernel DOES NOT always mean exact same support as the previous kernel builds. It generally means broader range of support for products and updated support for legacy products. However you will need to have your legacy products brought up to snuff to work with the new kernel that is included in the tribox ce ISO.

--

Neil
Nortel/Trixbox System Engineer



pronei
Posts: 27
Member Since:
2008-12-23
The easiest way to test is

The easiest way to test is download CentOS 5.2 from CentOS and install. See what errors you get.

--

Neil
Nortel/Trixbox System Engineer



Cybercare
Posts: 132
Member Since:
2008-02-19
Thats what I am saying

Thats what I am saying though, nothing legacy in the system. Its all brand new as of 2008 except for the raid card. Which DOES work on Cent 5.2 as I have another box being a firewall that has the exact same card with same firmware on it. Also this TB disk DOES detect the hard drives and gets past that point.

As for testing with CentOS stand alone, my underestanding is that its not the same kernal as the TB anymore so wouldn't that not be a valid test as its not the same?



jmlivingston
Posts: 26
Member Since:
2007-09-22
Same here - hardware is

Same here - hardware is brand new, less than a month old. I'd agree that there might be some validity to an arguement that our hardware is too new to be fully supported, but that it is supported so well on the prior ISO makes me question that.

I might try and do a reinstall with the latest ISO again since this isn't a production system yet, and see if I can grab anything that looks pertinent on one of the alternate console screens.



dickson
Posts: 1831
Member Since:
2006-06-02
I've had the last 2 trixbox

I've had the last 2 trixbox releases fail on some hardware that has worked in the past. Some dell 1650's that have been in operation since A@H 1.5 have been giving us some problems and some Dell 2850 machines. The problem we are seeing that these machines with the Digium cards in them are causing problems for us. The installation works, although we see errors during the install, and specifically we see asterisk attempting to start and failing. We think that its some sort of dependency/race condition that isn't set up properly during the setup of the installation.
We generally will get to a command prompt after the install, and after we reboot, we have to re-run the /var/trixbox_load/firstboot/91_pbxconfig_setup.sh to get everything to finish up. (we usually see that FreePBX isn't available to us at all until that script is re-run)



Cybercare
Posts: 132
Member Since:
2008-02-19
Here is the thing, I wish it

Here is the thing, I wish it would get far enough so I could do some debugging.

It just it wont get to the point to even install...

It boots from CD, hit enter, it goes to the blue screen to pick keyboard language. Pick Us, it loads the installer and probes the video, than thats it.

Have tried noprobe option does not help.

Normally when its a driver issues its one like sound, or network, or video and you can get it installed and than do you modify to get it working. But this does not go far enough to anything to see.

CentOS 5.2 loaded fine, some network problems still, and I am not sure if it has sata drivers, but again I dont use sata, and the network I can load my own drivers.

So we are back to something diffrent than between centos CD and the TB installer.

If the thing would at least toss an error or install and not boot or something would be great, lol



jmlivingston
Posts: 26
Member Since:
2007-09-22
Try hitting "alt-F3" and

Try hitting "alt-F3" and "alt-f4" once it appears to hang, this will take you to different console screens that will show you some of the events happening behind the scenes. There might be something of value in that output to help you track down your issue.

Might want to take a look here: http://trixbox.org/devblog/trixbox-ce-262-released#comments
There's apparently some issues with certain Realtek nic drivers.

Have you tried disabling things such as LAN and Audio controllers in your BIOS before installing?

John



busster8
Posts: 388
Member Since:
2006-06-25
Hang

By accident, I found that if I unplug the network connection during installation, it installed. With the cable connected, install fails.



Cybercare
Posts: 132
Member Since:
2008-02-19
I have tried to disable

I have tried to disable everything and tried diffrent combos of things disabled. Get same results.

Well I tried the unplug the nic part just now, no go still...

Here is what it stops at when I look at the other screens:

alt-F3 has the last line as:

ISCSIADM is /usr/sbin/iscsiadm

alt-F4 screen has last line:

device-mapper: multipath emc: version 0.0.3 loaded

So any thoughts?



Cybercare
Posts: 132
Member Since:
2008-02-19
Anyone else wana take a shot

Anyone else wana take a shot on what to try?



wizard
Posts: 2
Member Since:
2009-01-15
I had a similar problem.

I had a similar problem. Apparently, CentOS will format your HDDs after this step.

My problems were caused by an Intel ICH9R controller onboard.

The solution was to set the following in BIOS:
Change SATA mode to SATA
Switch *off* SATA AHCI

It installed without any further problems.



Cybercare
Posts: 132
Member Since:
2008-02-19
I dont have Sata drives,

I dont have Sata drives, they are IDE so I have sata disabled, but I have also had that mode on as well as I was trying every other combo possible in bios.
:(



xlchelli
Posts: 13
Member Since:
2009-01-27
how do u install network

how do u install network driver off a dvd rom i put them on it??



shariefc
Posts: 5
Member Since:
2009-04-16
2.6.2.1 setup wont load?

I'm loading 2.6.2.2 on a Dell GX260 and it did the same thing. I got the blue screen right after choosing keyboard type. I loaded 2.8.0-Beta and it worked fine. Just thought I would update this post.



AndyMcKey
Posts: 1
Member Since:
2008-03-15
setup wont load

2.6.1 worked fine, and got blue screen on 2.6.2 ...
so, i conclude, the easyest solution is to change hardware? )) linux, linux...



mikeyisinoz
Posts: 1
Member Since:
2009-06-07
Got 2.6.2 working with a SATA disc

Seems SATA and ICH controller is popping up over n over...
I had same problem, ruled out video, lan, SATA settings, etc .. (even tried unplugging the LAN cable .. lol)

After adjusting SATA controller settings as above, and then disabling, still no go... so i re-enabled SATA and swapped to a SATA hard disk, (IE - removed the IDE hard disk and installed a SATA hard disk) i also swapped the cdrom drive to the primary IDE controller - left the second controller with nothing attached...

at which stage, Installation continued ok.

Hope this helps somebody...

Gluck



pogbobo
Posts: 6
Member Since:
2009-06-10
still an issue

i've been going nuts tonight trying to install 2.6.2.2 and the same issue described above is happening to me

i know the media is good, as i have done many VM installs and checksumd it

it has gotten to the point where i have disabled everything in the bios that i can, except for primary ide (cd) and secondary ide (target hd), i've even disabled lan, audio, sata, ide raid (fastrak)

my mobo is a gigabyte GA-8INXP, not too terribly old ;)

i can make it to the step where I choose my language (or keyboard) whatever, its US ... and then blank blue screen ... alt f3 / f4 doesnt show anything out of the ordinary ...

any help? please!!

thx, and best rgds :( -pogbobo



neonerz
Posts: 34
Member Since:
2007-01-18
FYI - I could also confirm

I could also confirm this issue with a X7SBL from SuperMicro. I could provide a dmidecode output if anyone wants to look?



pogbobo
Posts: 6
Member Since:
2009-06-10
update

here are some findings after playing around some more ... (although 2.6.2.2 is still not installing)

I dl'd 2.8.0 RC, burned it, and went to install it ... not only did it install just fine, all hardware compatible, it did shed some light on a possible reason why 2.6 wasnt working ... here is the error that was plastered at the top of the blue install screen after I chose my keyboard (2.8 mind you)

"ERROR: pdc: wrong # of devices in RAID set "pdc_bddgcijfa" [1/2] on /dev/hdc"

and then it hit me, the target hd used to be part of a raid1 setup, and i guess after all these years of using it as an XP disk, that raid info was still hiding somewhere in the MBR or first few sectors .... lame

so, after installing 2.8 just fine (using boot:advanced, choosing the option to remove all partition data and create default scheme), I pop in my handy UBCD4WIN in an attempt to actually clean out the MBR and all partition info ... well, I used Mbrfix and MBRWizzard but with no luck, the first said it cleaned the MBR just fine while the later just crapped out with an error ....

so in summary, 2.8 works, but I want 2.6, which still wont install .... any ideas on how to get that raid info purged out of the disk for good?

thx!



trixboxuser12345
Posts: 4
Member Since:
2009-06-13
same install issues for me

I am having the same issues with installing 2.6.2.2 on a Dell Poweredge 1800 with hardware RAID1

Here's the interesting parts:
- Install CD verifies properly every time, no matter what
- Installs just fine with bios set to non-raid with a Western Digital 80GB SATA hard drive
- Installs just fine with bios set to non-raid with a Seagate 75GB SATA hard drive
- Install FAILS as soon as I put in a new Samsung 750GB SATA drive (non-raid) *
- Install FAILS if two identical Samsung 750GB SATA drives are used (hardware RAID1) *
(* - The failure is actually a "hang" after I choose US keyboard and it probes for the video card. If I ctrl-alt-del out of it, it gracefully reboots [send kill signal] which is very strange.)

I've tried every single possible trick I can think of and read in the forums (disabled everything in bios, unplugged ethernet, rebuilt the raid array from scratch, et cetera)
So, that pretty much makes it obvious that there are incompatibilities with certain hard drives.

Does ANYONE have any possible solutions for this issue? It's really frustrating because I want the security/speed of hardware RAID1 and I need at least 500GB of space for recordings. There has to be a work-around by now.. correct?



pogbobo
Posts: 6
Member Since:
2009-06-10
fixed my problem :)

so, after a few days of pulling my hair out :) I seem to have found a solution, at least for my issues ...

as I stated in my previous post, there seems to be something about RAID metadata / signature information being left on the hard drive (from a previous hw raid setup i had) that just pisses off the TB install ... i tried cleaning the MBR because I though that was were the problem lied, well that was incorrect ... it turns out that the metadata / signature can be anywhere on the drive ... so, the catch-all solution was to write zeros to the entire disk, and boom, problem solved ... 2.6 installs just fine, and 2.8 doesnt have the weird error at the top :)

I used a knoppix 5.3 live dvd and entered the following command ... but be warned, this will zero out the taget disk, so be carful ...

dd_rescue -w /dev/hdx

x = a,b,c or whatever your drive is



trixboxuser12345
Posts: 4
Member Since:
2009-06-13
is this really a fix?

So basically, we just can't run hardware RAID1? I don't think that is an acceptable solution. Has anyone else figured out this issue and actually got hardware RAID 1 to work?



teleski_pbx
Posts: 3
Member Since:
2009-06-15
Fix for "Loading ahci driver"..."no drive found"

Here's a good fix, hopefully for all of this. I'm posting this on this thread, even though there's a new thread...since i didnt find the latter even though I looked through this site a lot....

I just found a fix for the issue as described at the beginning of this thread...dunno about RAID as I'm not using it. I thought the issue was because of the SSD Intell X25 drive I'm using...anyway, no problems to install the latest Ubuntu. But CentOS would hang at "Loading ahci driver" and eventually report "no drive found".

so HUGE PROPS to "fakemoth" over at: http://www.centos.org/modules/newbb/viewtopic.php?topic_id=15720&...

who wrote, "To install CentOS (or others) with AHCI enabled in BIOS:
-start the drill
-when you get to the first screen DON't hit Enter cause we have to give a parameter to the kernel
-type: linux pci=nomsi boot and Enter

It always works."

Works for me. I've been trying for a week now to solve this install. I typed this single line:

linux pci=nomsi boot

and install just completed! :-)



pogbobo
Posts: 6
Member Since:
2009-06-10
trixboxuser12345, it is a

trixboxuser12345,

it is a solution, a solution for me and others with bad data lingering on their hard drives, thats why i made the subject of my post "fixed MY problem"

there are plenty of other threads on using raid with TB ... this thread was about getting past the blue screen when you are not running raid ...

best of luck too you



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