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All Calls Drop After 20 Seconds

KDaWG
Posts: 20
 Member Since:
2007-02-01
Submitted by KDaWG on Mon, 06/21/2010 - 12:33pm.

I have a trixbox, on a static external IP, no NATing, that has been setup and working for about 2 years. All of the sudden today, it started dropping calls after 20 seconds. This is all calls... (internal, external, inbound and outbound). here is my "asterisk -rvvvvv" print out...

-- Executing [6203@from-internal:1] Set("SIP/202-b7602140", "_FORCE_PAGE=0") in new stack
-- Executing [6203@from-internal:2] Macro("SIP/202-b7602140", "user-callerid|") in new stack
-- Executing [s@macro-user-callerid:1] NoOp("SIP/202-b7602140", "user-callerid: device 202") in new stack
-- Executing [s@macro-user-callerid:2] Set("SIP/202-b7602140", "AMPUSER=202") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("SIP/202-b7602140", "0?report") in new stack
-- Executing [s@macro-user-callerid:4] ExecIf("SIP/202-b7602140", "1|Set|REALCALLERIDNUM=202") in new stack
-- Executing [s@macro-user-callerid:5] NoOp("SIP/202-b7602140", "REALCALLERIDNUM is 202") in new stack
-- Executing [s@macro-user-callerid:6] Set("SIP/202-b7602140", "AMPUSER=202") in new stack
-- Executing [s@macro-user-callerid:7] Set("SIP/202-b7602140", "AMPUSERCIDNAME=NAME") in new stack
-- Executing [s@macro-user-callerid:8] GotoIf("SIP/202-b7602140", "0?report") in new stack
-- Executing [s@macro-user-callerid:9] Set("SIP/202-b7602140", "AMPUSERCID=202") in new stack
-- Executing [s@macro-user-callerid:10] Set("SIP/202-b7602140", "CALLERID(all)="NAME" ") in new stack
-- Executing [s@macro-user-callerid:11] Set("SIP/202-b7602140", "REALCALLERIDNUM=202") in new stack
-- Executing [s@macro-user-callerid:12] ExecIf("SIP/202-b7602140", "0|Set|CHANNEL(language)=") in new stack
-- Executing [s@macro-user-callerid:13] NoOp("SIP/202-b7602140", "TTL: ARG1: ") in new stack
-- Executing [s@macro-user-callerid:14] GotoIf("SIP/202-b7602140", "0?continue") in new stack
-- Executing [s@macro-user-callerid:15] Set("SIP/202-b7602140", "__TTL=64") in new stack
-- Executing [s@macro-user-callerid:16] GotoIf("SIP/202-b7602140", "1?continue") in new stack
-- Goto (macro-user-callerid,s,23)
-- Executing [s@macro-user-callerid:23] NoOp("SIP/202-b7602140", "Using CallerID "NAME" ") in new stack
-- Executing [6203@from-internal:3] GotoIf("SIP/202-b7602140", "0?skipself") in new stack
-- Executing [6203@from-internal:4] GotoIf("SIP/202-b7602140", "1?AVAIL") in new stack
-- Goto (from-internal,6203,7)
-- Executing [6203@from-internal:7] ChanIsAvail("SIP/202-b7602140", "SIP/203|js") in new stack
-- Executing [6203@from-internal:8] NoOp("SIP/202-b7602140", "Seems to be available (state = 0") in new stack
-- Executing [6203@from-internal:9] Set("SIP/202-b7602140", "__SIPADDHEADER=Call-Info: ;answer-after=0") in new stack
-- Executing [6203@from-internal:10] SIPAddHeader("SIP/202-b7602140", "Call-Info:=;answer-after=0") in new stack
-- Executing [6203@from-internal:11] SIPAddHeader("SIP/202-b7602140", "Alert-Info: Ring Answer") in new stack
-- Executing [6203@from-internal:12] Set("SIP/202-b7602140", "__ALERT_INFO=Ring Answer") in new stack
-- Executing [6203@from-internal:13] Set("SIP/202-b7602140", "__SIP_URI_OPTIONS=intercom=true") in new stack
-- Executing [6203@from-internal:14] Dial("SIP/202-b7602140", "SIP/203|5| A(beep)") in new stack
-- Called 203
-- SIP/203-0959a970 is ringing
-- SIP/203-0959a970 answered SIP/202-b7602140
-- Playing 'beep' (language 'en')
-- Packet2Packet bridging SIP/202-b7602140 and SIP/203-0959a970
== Spawn extension (from-internal, 6203, 14) exited non-zero on 'SIP/202-b7602140'
-- Executing [h@from-internal:1] Macro("SIP/202-b7602140", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] ResetCDR("SIP/202-b7602140", "w") in new stack
-- Executing [s@macro-hangupcall:2] NoCDR("SIP/202-b7602140", "") in new stack
-- Executing [s@macro-hangupcall:3] GotoIf("SIP/202-b7602140", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,6)
-- Executing [s@macro-hangupcall:6] GotoIf("SIP/202-b7602140", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] GotoIf("SIP/202-b7602140", "1?theend") in new stack
-- Goto (macro-hangupcall,s,11)
-- Executing [s@macro-hangupcall:11] Hangup("SIP/202-b7602140", "") in new stack
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'SIP/202-b7602140' in macro 'hangupcall'
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'SIP/202-b7602140'

Any ideas would be great, as 20 seconds is not much time for a call...

‹ Call goes Silent Gateway can choose between SIP or PSTN? ›


silverglade00
Posts: 24
 Member Since:
2009-10-13
What phone are you using?
Tue, 06/22/2010 - 7:00am

I recently had this crop up for one user. It turned out to be a known bug with X-Lite in our case. The only fix I could give him was to send him on a hunt for different software. Very unsatisfying for both of us. My logs looked a lot like yours with no real indicator of anything wrong. Looks just like they decided to hang up.

I hope that helps, if not I'm not sure what you can do. I googled around a bit and it looks like this has been a problem for a while and my painstaking, exhaustive research (a whopping 5 minutes) turned up no real fix. I'm not very good at this, so hopefully someone better at it will come along with more help.

edit: trixbox version will probably also be helpful :)



gblousson
Posts: 73
 Member Since:
2007-08-22
Did the external IP change??
Tue, 06/22/2010 - 7:57am

Did the external IP change?? perhaps you have a wrong externalip setting on you sip.conf (sip_nap or sip_general_custom).

--

Gonzalo Blousson
Certified FtoCC Tech
www.clixolutions.com



KDaWG
Posts: 20
 Member Since:
2007-02-01
External IP has not changed
Thu, 06/24/2010 - 2:20pm

External IP has not changed as it is a static external IP on the box.... no NATing.... Problem seems to have went away as quickly as it started.... totally confusing....



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