I have a cisco 7960 that i cannot get to factory reset i have tried the # while booting the phone and the other things listed on ciscos web site it has boot load ID PC03A300
Thanks
Joe
 
Cisco 7960
Submitted by jwussler on Sat, 06/16/2007 - 11:05pm.
pull the power from the
Sat, 06/16/2007 - 11:12pm
pull the power from the 7960..
hold down the # and insert power plug.. wait a while (holding down #) until lights start flashing.
then type 123456789*0#
it works.. just the initial bit of holding down the # may take a while.. be patient.
-Percy
 
can it take awhile even
Sat, 06/16/2007 - 11:25pm
can it take awhile even after the phone is booted up
 
no.. it should happen before
Sun, 06/17/2007 - 12:43am
no.. it should happen before the phone is booted up.. you'll see some flashing lights. that's when you hit the 123456789*0#
 
now if i am right the
Sun, 06/17/2007 - 12:50am
now if i am right the Headset, Mute and Speaker Has to be flashing?
I have never got it to do that
all i have seen is the headset lit then the mute
 
now there its SIP firmware
Sun, 06/17/2007 - 12:54am
now there its SIP firmware on there also
 
what firmware revision are
Sun, 06/17/2007 - 9:50am
what firmware revision are you using? go to 8.6.0
 
Ok,
Sun, 06/17/2007 - 1:35pm
Ok,
I got the New Firmware in and its now sayins Protocol application Invalid.
TFTP Server is asking for CTLSEP
JOe
 
this is a 7961 or 7960?
Sun, 06/17/2007 - 6:00pm
this is a 7961 or 7960?
 
it is a 7960
Mon, 06/18/2007 - 12:42am
it is a 7960
 
7960 phones shouldn't be
Mon, 06/18/2007 - 8:33am
7960 phones shouldn't be asking for SEP files. What firmware did you put on the phone?
 
Member Since:
2007-02-18