DTMF does not work for inbound caller

hooch27804
Posts: 4
Member Since:
2007-10-19

Trixbox and FreePBX work fine. I can make an outbound call fine, and dtmf tones are passed through fine (ie: called my cell and logged into voicemail and navigated fine), but when a caller calls in the IVR picks up and sounds fine but when you press numbers nothing happens.

I know this is something simple I am overlooking.

Thanks for any help

An edit: This is something with a particular provider, I tried through ViaTalk and everything worked fine.
Working with the provider now - but if anyone has any suggestions please let me know. Thanks.