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How to have Authenticate play custom prompts.

ghurty
Posts: 86
 Member Since:
2009-01-14
Submitted by ghurty on Fri, 06/12/2009 - 9:45am.

I am trying to make a simple authentication system before having access to the IVR.

I just need one PIN code.

How can I have it that when someone calls, it will play a custom message, prompt for pin, if pin matches, let in to IVR, if not, play custom message that it is wrong pin.

What I cant figure out is how to play a custom messages rather then the built in one.

Thanks

‹ 2.6.2.1 setup wont load? custom call screening script broken trixbox 2.0-->2.8 1.2-->1.6: Syntax problem? ›

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nttranbao
Posts: 189
 Member Since:
2008-02-16
So you need to program dial
Mon, 06/15/2009 - 6:54am

So you need to program dial plan.

Basic example wil be:

exten => s,1,Answer
exten => s,n,Read(digito, please-enter-pin-please,6)
exten => s,n,Gotoif($[${digito}="123456"],ivr1,s)
exten => s,n,Playback(wrong-pin)
exten => s,n,Hangup

[ivr1]
exten => s,1,Playback(correct-pin)
exten => s,n,Playback(blah blah blah)
exten => s,n,Hangup

--

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Bao Nguyen IT Co., Ltd.
http://www.baonguyen.vn
WE MAKE IT


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bubbapcguy
Posts: 3774
 Member Since:
2006-06-02
Learning
Mon, 06/15/2009 - 7:15am

David, If you are here to learn then you should take some time to read the DOC's amd the other info releated to Freepbx and asterisk

You question's are common configure options within the scope of the PBX..nothing you ask is NOT covered many times in the DOC's

Hit the WiKI link at the top of the page and spend some time reading.

The more effort you put in to it.... the more you get out of it.

Now if just want someone to hold your hand and help configure a PBX; then you will have no clue as how it works.

If this is so then by all means go ahead and asked for the simple step by step method
(I hope this is not part of your job...if so good luck finding the next one)


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ghurty
Posts: 86
 Member Since:
2009-01-14
I read all the paperwork and
Mon, 06/15/2009 - 10:49am

I read all the paperwork and documents. However, it is much easier for me to learn from seeing already written dial plans, and learning how to work from there.
For example, based in what I was reading, I could not figure out if "n+101" meant "N+101" or for example 106. On some site it made it look like your were supposed to write "+101"

Thanks


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b14ck
Posts: 773
 Member Since:
2009-03-03
Playing custom messages is
Mon, 06/15/2009 - 2:04pm

Playing custom messages is just a matter of having a recorded sound file to use. Instead of specifying a sound file like 'hello-world', you can specify the full path to your custom sound file: '/var/lib/asterisk/sounds/custom/my-test-recording' etc.

--

Randall Degges
Lead Developer, RCI Telecommunications
projectb14ck - http://projectb14ck.org/ - Weblog


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