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Need guidance

edlentz
Posts: 10
 Member Since:
2009-06-17
Submitted by edlentz on Thu, 07/09/2009 - 8:35am.

I am just now getting into the IP PBX after years of installing traditional pbx equipment. So far I have managed to get a TB CE system up and running on an old machine, got a couple of phones connected and even a SIP trunk working. My next challenge is to get what I would call an "Automated Attendant" working and I think I understand the IVR and its programming. But there is one thing that is missing. That is the ability to dial a specific extension from the IVR. How is that accomplished? Or is it available in the CE version? Is there a tutorial or a tip somewhere you could direct me to?

Any help much appreciated!

‹ Polycom Soundpoint IP 6000 Asterisk Endpoint Manager Endpoint, GXP2000 and not setting BLF buttons ›

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vpatel41
Posts: 46
 Member Since:
2007-05-25
It's actually really easy to
Thu, 07/09/2009 - 8:50am

It's actually really easy to do, when you're creating the IVR there are some checkboxes for various settings. Simply check enable direct-dial and you're good to go.

Vishal


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edlentz
Posts: 10
 Member Since:
2009-06-17
DOH!!!! I must be looking at
Thu, 07/09/2009 - 12:05pm

DOH!!!!

I must be looking at this to much!!

Thanks alot!


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