No more call recording???

DeCSS
Posts: 79
Member Since:
2008-03-05

Just reloaded our trixbox system with the latest version and my call recording feature no longer works. When I dial *1 during a call I get nothing. When I dial it from the phone directly, meaning not on a call, it says "This feature is not available".

I am running on analog lines with HWEC. I can't remember the exact model of the Digium card right now, but it's a TDM400.

Any ideas?

--

VPC Computers, Inc.
SALES: http://www.vpccomputers.com
SUPPORT: http://www.vpccomputers.net



loctor
Posts: 21
Member Since:
2008-12-06
Settings

Make sure you have the settings under that extension set to record always or on demand. Had the same issue before with one extension, could not record, found out it was set to never.

--

Jeffrey Bish
isepc.com



DeCSS
Posts: 79
Member Since:
2008-03-05
It is set to On Demand.

It is set to On Demand.

--

VPC Computers, Inc.
SALES: http://www.vpccomputers.com
SUPPORT: http://www.vpccomputers.net



bravonoj
Posts: 204
Member Since:
2007-11-20
bump-- any fix for this? I

bump--

any fix for this? I have experienced the same thing with my extensions checked for on demand, and the general settings *1 enabled.

Jon



SkykingOH
Posts: 8082
Member Since:
2007-12-17
Check your general

Check your general settings/Asterisk Dial Commands

If call recording is working you can see it toggle on and off in the CLI.....

-- User hit '*1' to record call. filename: wav|auto-1234142507-8*61|m
    -- User hit '*1' to stop recording call.
skytrixhome*CLI>

This is with verbosity set to 5

--

Scott

aka "Skyking"



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