Home » Forums » Community Edition » Help

PRI DID Inbound Routes

vpatel41
Posts: 46
 Member Since:
2007-05-25
Submitted by vpatel41 on Tue, 02/26/2008 - 12:33am.

I Just got a PRI Line and i'm trying to configure inbound routes so that a specific range of numbers (we're passing 10 digits) will be sent to a specific IVR. I can get the did routing to work if i only use 1 specific number Ex 1234567890 but not if i wanted a set of numbers Ex 12345678XX i've tried using X, numbers within the brackets, and neither method worked. the call would not even be answered.

In addition if i specify a prefix onto the cid and the route goes through an ivr, the prefix is not passed on with the cid. is there any way to make it do so.

‹ Adding fxo ports no sound for incoming calls after a few days ›

&nbsp

zishanov
Posts: 241
 Member Since:
2006-06-27
Try putting an underscore in
Tue, 02/26/2008 - 6:54am

Try putting an underscore in front of the number, i.e. instead of 12345678XX, type _12345678XX


&nbsp

vpatel41
Posts: 46
 Member Since:
2007-05-25
That worked perfectly to fix
Tue, 02/26/2008 - 9:30am

That worked perfectly to fix the inbound routes. Why does it need the underscore in order for a range to work?

Also, any ideas on why the prefix i set it not being sent through the IVR as well. It works if i have the route go directly to an extension or ring group, but not if it hits the ivr and then an extension.


&nbsp

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.