Unable to leave voice mail

magnointl
Posts: 46
Member Since:
2008-02-20

Unable to leave voice mail. Extension rings but after a while a recording comes up saying that an error has occurred and call is terminated.

What is the nature of this problem?



ethans
Posts: 519
Member Since:
2007-01-16
Either there isn't a

Either there isn't a voicemail directory for the user on the system or the permissions are wrong. Make sure there is a directory for the user in /var/spool/asterisk/voicemail/default and
chmod –R 720 /var/spool/asterisk/voicemail
chown -R asterisk:asterisk /var/spool/asterisk/voicemail



magnointl
Posts: 46
Member Since:
2008-02-20
changed file permission and ownership

I ran your suggested commands and problem continues. Here is a list (ls -l)

drwx-w---- 22 asterisk asterisk 4096 Aug 7 10:24 default
drwx-w---- 2 asterisk asterisk 4096 Aug 7 17:00 device

and within default

drwx-w---- 3 asterisk asterisk 4096 Jul 31 2007 1234
drwx-w---- 10 asterisk asterisk 4096 Apr 30 16:34 418
drwx-w---- 9 asterisk asterisk 4096 Dec 21 2007 419
drwx-w---- 9 asterisk asterisk 4096 Aug 23 2007 421
drwx-w---- 9 asterisk asterisk 4096 Aug 6 13:19 422
drwx-w---- 10 asterisk asterisk 4096 Aug 4 09:23 423
drwx-w---- 9 asterisk asterisk 4096 Aug 20 2007 424
drwx-w---- 9 asterisk asterisk 4096 Feb 12 16:18 425
drwx-w---- 9 asterisk asterisk 4096 Jun 11 14:36 426
drwx-w---- 9 asterisk asterisk 4096 Feb 15 15:50 427
drwx-w---- 10 asterisk asterisk 4096 Apr 10 14:20 428
drwx-w---- 9 asterisk asterisk 4096 Apr 18 13:31 429
drwx-w---- 9 asterisk asterisk 4096 Jul 25 16:56 430
drwx-w---- 9 asterisk asterisk 4096 Feb 8 2008 431
drwx-w---- 9 asterisk asterisk 4096 Feb 21 08:51 432
drwx-w---- 9 asterisk asterisk 4096 Feb 7 2008 433
drwx-w---- 9 asterisk asterisk 4096 Feb 1 2008 434
drwx-w---- 7 asterisk asterisk 4096 May 29 14:57 435
drwx-w---- 4 asterisk asterisk 4096 Aug 2 2007 470
drwx-w---- 4 asterisk asterisk 4096 Aug 7 10:24 495

What now?



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