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HUD light not showing any information.

ITwannaBE
Posts: 27
 Member Since:
2008-05-07
Submitted by ITwannaBE on Thu, 12/18/2008 - 8:19am.

I have Trixbox CE 2.6.1.13 with HUD admin/server installed and about 25 extensions i have 5 users that connect to the HUD server daily. The problem is that no call information is displayed. HUD light logs in just fine and displays all the extensions and names that we have but when we get an incoming call nothing, does not matter if its from internal or external. This is a fresh install of Trixbox only about a week old and as far as i know it has never worked.

Any ideas?

Edit: also you can not use HUD client to call extensions by right clicking on them and selecting call.

‹ Deviceanduser with HUDLite USELESS... :( Status not updating ›

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jingxi02
Posts: 136
 Member Since:
2007-05-19
ircd is not running
Thu, 12/18/2008 - 9:46pm

I think I saw that issue before when the ircd service is running. The Hud client will not get any info of the asterisk. I guess the ircd is something between the Hud and the Asterisk. Try "service ircd restart" at the command prompt to see what you get.


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ITwannaBE
Posts: 27
 Member Since:
2008-05-07
nope still nothing
Mon, 12/22/2008 - 9:36am

Nope didn't work. any one have any other ideas? kind of at a loss on what to do.


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cbrickner
Posts: 188
 Member Since:
2008-07-18
Does
Mon, 12/22/2008 - 10:01am

Does /etc/asterisk/extensions_custom.conf have an include on the top for extensions_hud.conf ?
And does your manager.conf have the HUD information?

--

Charles Brickner
trixbox CE Support Engineer

trixbox.org/support


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ITwannaBE
Posts: 27
 Member Since:
2008-05-07
/ect/asterisk/extensions_cust
Mon, 12/22/2008 - 10:09am

/ect/asterisk/extensions_custom.conf has this "#include extensions_hud.conf" about mid way down. if imnot mistaken the # means is commented out right?

Also my manager.conf looks like this.
;
; Asterisk Call Management support
;
[general]
enabled = yes
port = 5038
bindaddr = 0.0.0.0

[admin]
secret = ********
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = system,call,log,verbose,command,agent,user
write = system,call,log,verbose,command,agent,user

#include manager_additional.conf
#include manager_custom.conf


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ITwannaBE
Posts: 27
 Member Since:
2008-05-07
Anyone know
Tue, 12/23/2008 - 3:44pm

Anyone know what should be in these config files?


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andrew
Posts: 1472
 Member Since:
2006-05-30
# means include
Tue, 12/23/2008 - 4:14pm

# means include


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ITwannaBE
Posts: 27
 Member Since:
2008-05-07
Quote: Blank lines and
Fri, 12/26/2008 - 7:55am
Quote:
Blank lines and comment lines beginning with a '#' character are ignored.

quoted from http://www.linux.org/docs/ldp/howto/LDAP-HOWTO/configformat.html

Thanks for trying. Anyway does any one know whats supposed to be in these config files?


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ITwannaBE
Posts: 27
 Member Since:
2008-05-07
ANYONE
Fri, 01/02/2009 - 12:53pm

Hello does any one know what the issue might be?


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arul
Posts: 9
 Member Since:
2009-01-02
May be Hud Server is not
Fri, 01/02/2009 - 10:12pm

May be Hud Server is not installed properly


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ITwannaBE
Posts: 27
 Member Since:
2008-05-07
HUD server is installed
Sat, 01/03/2009 - 12:53pm

HUD server and admin are both installed and i have uninstalled and reinstalled them 3 times now just to make sure.


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