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Automatic IVR to VOICEMAIL - No Caller Input

mydigia
Posts: 4
 Member Since:
2009-04-15
Submitted by mydigia on Wed, 04/15/2009 - 12:59am.

Hi Folks:
Been new to TrixBox, got v2.6.2.2 up and running well.

I was trying to configure my After Hours time conditions run like:
When the caller reaches us after hours or during lunch break, a recording (announcement) will be played back and then right after, without any DTMF input, the caller will be redirected to a custom extension voicemail, so they can leave a message.

In the:
Inbound Call Control/IVR, I can do this, so if the caller dials for option 1 it redirects to voicemail or whatever, but what I wish to have is no DTMF (user dialing any number).

Any ideas?

Thanks,
Alex.

‹ Click2dial from website G729 only for sip? ›

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kevin527
Posts: 90
 Member Since:
2006-08-09
Timeconditions
Wed, 04/15/2009 - 2:07am

Perhaps I've misunderstood but how about timecondition -> announcement -> voicemail

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Kevin McShane
Sussex Business Systems Ltd.
Follow us on Twitter - @businesssystems


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mydigia
Posts: 4
 Member Since:
2009-04-15
That did it...
Wed, 04/15/2009 - 3:20am

Well, my mistake was I was trying to figure out a way on IVR, while the right way of doing that was adding an announcement and from the time condition, pointing the destination if time does not match to that announcement.

Thanks Kevin.


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kevin527
Posts: 90
 Member Since:
2006-08-09
Glad to help
Wed, 04/15/2009 - 4:04am

Glad to help

--

Kevin McShane
Sussex Business Systems Ltd.
Follow us on Twitter - @businesssystems


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