Caller ID lookup for Microsoft CRM

NameOfTheDragon
Posts: 17
Member Since:
2007-08-19

If you're using TrixBox CE and Microsoft Dynamics CRM, then you might be interested in this series of blog articles that I've just completed:

http://community.tigranetworks.co.uk/blogs/tim_long/archive/2008/...

Regards,
Tim Long



zaza230
Posts: 21
Member Since:
2007-10-15
no microsoft here

I'm not anti microsoft, but I think you don't stand a chance of receiving an answer here.

have a look on http://www.microsoft.com

good luck



stechnique
Posts: 733
Member Since:
2008-02-21
What answer do you think he

What answer do you think he expects?
I don't see a question...

Kudos to the OP for publishing this, although I'm not a MS CRM user, I can imagine this being useful to more than a few people in corporate environments.



jingxi02
Posts: 136
Member Since:
2007-05-19
That is what I was looking for

I like Microsoft because they make buggie software every year. That gives us a lot of business for just helping our customers to fixing it. haha... If they don't make buggie software anymore, my company is going to close door. When it come to the point no fix or no soultion, I will find open source solutions to to cover the MS dead spot. One of my customer was asking to replace their phone system with a requirement - It needs to be able to integrate with their existing MS Dynamic CRM. Now I know what I can recommand to them. Thanks Tim.



NameOfTheDragon
Posts: 17
Member Since:
2007-08-19
MSCRM integration

Well this is only a tiny part of the picture if you need to integrate Asterisk with Dynamics CRM. Actually most of the hard work is done by HUDLite, which gives you dialling from Outlook and screen pops on incoming calls. But, if you really wanted to integrate with Dynamics CRM, you'd need to open the caller's CRM records and record a phone call activity in the database, and that will take a bit of work.



haamed
Posts: 34
Member Since:
2007-04-24
Didi you found the answer?

Hi friend,
Did you found your answer?
how we can send search request from hud to MSCRM?
like what we do in hud and sugar crm.

thanks

Haamed Kouhfallah
VoIP Specialist
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haamed(@)voip-iran.com

--

Haamed Kouhfallah
VoIP Specialist
دنیا VoIP تنها انجمن فارسی زبان
http://www.voip-iran.com
در گسترش این سایت فارسی و آزاد ما را یاری کنید
haamed(@)voip-iran.com



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