I have been working for a while on getting the Polycom Auto Answer script working so that Paging can work successfully. Here are the instructions provided. If anyone has any problems with this, please let me know.
My machine is a trixbox 2.6.0.7 with firmware-polycom fully updated from the repo (version 3.0.1-2)
Even though it was stated that the latest Polycom firmware from the repo does have this script enabled by default, my Polycom 330s have not been able to acquire this feature until I figured out how to properly implement it. Following other instructions on this and other forums did not resolve my issue since the instructions were not very clear. I did some deep research and compared a sip.cfg file from December 2006 to a newer one, 3.0.1-2. I do not have the version for the December 2006 file since this was taken from a server installed in December 2006 (which is fully "yummed" now), and I had to get the old sip.cfg file from a backup, sine as of now, the firmware is up to date.
After you ran setup-polycom in SSH to set up the Polycom provisioning files, edit /tftpboot/sip.cfg
There is a line containing the following:
<alertInfo voIpProt.SIP.alertInfo.1.value="" voIpProt.SIP.alertInfo.1.class=""/>
This line must be replaced with:
<alertInfo voIpProt.SIP.alertInfo.1.value="Ring Answer" voIpProt.SIP.alertInfo.1.class="4"/>
Additionally, by default, when paging another Polycom phone, the phone will ring twice before the page is initiated. To eliminate the two rings, look at the line containing the following:
<RING_ANSWER se.rt.4.name="Ring Answer" se.rt.4.type="ring-answer" se.rt.4.timeout="2000" se.rt.4.ringer="2" se.rt.4.callWait="6" se.rt.4.mod="1"/>
Replace it with this line:
<RING_ANSWER se.rt.4.name="Ring Answer" se.rt.4.type="ring-answer" se.rt.4.timeout="2" se.rt.4.ringer="2" se.rt.4.callWait="6" se.rt.4.mod="1"/>
Make sure your phones are getting provisioned properly so that it can read the changes and update the new settings. To properly provision your phones, at startup, click the Settings button and you will see different connection types available, and you can also enter the server's IP address. To update the settings, simply reboot your telephone.
I find that a lot of times on this forum, when you enter a portion from sip.cfg, since the code is very similar to HTML tags, they get erased after a few days. In case of such a situation, I have the instructions backed up here: http://josephades1.googlepages.com/gen_polycompaging
Member Since:
2006-11-26