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Outbound Route Problem

sabrejaguar
Posts: 15
 Member Since:
2008-12-10
Submitted by sabrejaguar on Thu, 12/11/2008 - 7:21pm.

Hi,

Im using Trixbox 2.6.1, i got the inbound route working. However, I cant connect to any out bound route. Whenever I dial 9, I get a busy tone. I also changed the dialing rules to (.), but the moment i get pact 3 numbers I get a busy tone. My current Outbound route looks like this:

Edit Route
Delete Route 9_Outside

Route Name: 9_Outside
Route Password:
Emergency Dialing:
Intra Company Route:
Music On Hold?
Dial Patterns

9|.

Dial patterns wizards:
Trunk Sequence
0
1
2
3
4
5
6
7

Any help would be greatly appreciated.

‹ IAX One cant hear ringing. trixbox 2.6 cannot make outbound call using trunk ›
--

www.healthymedoptions.com


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jervin
Posts: 89
 Member Since:
2007-01-07
Hmm
Thu, 12/11/2008 - 9:03pm

Don't you need to have some Trunks in the Trunk Sequence?

Mine looks something like:

Trunk Sequence:
0 ENUM/
1 SIP/xxxxxxxxxx
2 ZAP/g0

Otherwise it doesn't have any trunks to dial out on.


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sabrejaguar
Posts: 15
 Member Since:
2008-12-10
Correct Outgoing
Fri, 12/12/2008 - 1:48am

Hi,

Yup there are I guess this would be a better look at it. Whenever I dial out, it either calls another extension or it tells me that all circuits are busy even when all the trunks are free.

Edit Route
Delete Route PSTN

Route Name: PSTN
Route Password:
Emergency DialingOptional:
Intra Company RouteOptional:
Music On Hold?
Dial Patterns:
.|9
0|NXXXXXX
9|NXXNXXXXXX

Dial patterns wizards
Lookup local prefixes
Trunk Sequence:

0 Trunk1
1 Trunk2
2 Trunk3
3 Trunk4
4 Trunk5
5 Trunk6

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www.healthymedoptions.com


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SkykingOH
Posts: 9540
 Member Since:
2007-12-17
It's supposed to be
Fri, 12/12/2008 - 2:15am

It's supposed to be 9|.

Delete the two other dial rules after that.

Dial 9+ number you want to reach. See if that works then build from that point.

--

Scott

aka "Skyking"


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sabrejaguar
Posts: 15
 Member Since:
2008-12-10
Tried it....
Fri, 12/12/2008 - 8:24am

HI Scott,

I tried it but i still get the same result. by the way, is there a dialing rule that I dont have to dial 9 calling out?

Charles

--

www.healthymedoptions.com


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16again
Posts: 370
 Member Since:
2007-03-04
A dial pattern as simple as
Fri, 12/12/2008 - 1:24pm

A dial pattern as simple as this:
.
just dials the number you entered, without having to use preceding 9.


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sabrejaguar
Posts: 15
 Member Since:
2008-12-10
How about one that starts with a 0
Wed, 12/17/2008 - 5:27am

Hi,

I tried this dial pattern, it works well with any number that does not start with a 0. However I am from the Philippines and all mobile numbers here start with a 0. I tried to set the dialing rules to 9|. so that I can dial 9 out, then type the phone number that starts with a 0, but this does not work and only gives me a busy tone.

--

www.healthymedoptions.com


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16again
Posts: 370
 Member Since:
2007-03-04
Just to make sure: With or
Wed, 12/17/2008 - 10:15am

Just to make sure:
With or without prefix, you have to type the entire number (including prefix if any), then hit dial button.
Also check the phone local settings, it might come with preconfigured dial plan too.


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sabrejaguar
Posts: 15
 Member Since:
2008-12-10
So as an example
Wed, 12/17/2008 - 6:24pm

So as an example what dialing rule should i put to dial phone numbers like:

09171111111

right now for landlines with the number

1111111

I am able to use (.), with this I have no problem.

Thanks so much

--

www.healthymedoptions.com


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jimlawrnc
Posts: 126
 Member Since:
2007-06-26
what are your trunks setup
Wed, 12/17/2008 - 6:26pm

what are your trunks setup like?


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sabrejaguar
Posts: 15
 Member Since:
2008-12-10
Trunk setup
Wed, 12/17/2008 - 7:34pm

General Settings
General Settings
Outbound Caller ID: 1111111
Caller ID for calls placed out on this trunk:
Never Override CallerID:

Maximum Channels:

Outgoing Dial Rules
.

Dial Rules Wizard:
Outbound Dial prefix:

Outgoing Settings
Zap Identifier (trunk name): 1

--

www.healthymedoptions.com


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sabrejaguar
Posts: 15
 Member Since:
2008-12-10
Softphone
Wed, 12/17/2008 - 9:03pm

Just to update on this. I used eyebeam as a softphone and it was able to dial out. So I am wondering if the problem is my phones. I am using analog phones connected to linksys pap2t's.

--

www.healthymedoptions.com


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datu503
Posts: 261
 Member Since:
2007-06-06
If it works on XLite, then check your PAP2
Wed, 12/17/2008 - 10:30pm

Kumusta Sabrejaguar

If it works with your eyebeam, the you should look at PAP2T's Dial plan.
It's not a problem on Trixbox.

How do you dial out to Globe 917? I supposed you are using a gateway via PLDT? Right?
Or did you use ZAP?

--

Walden, Certified FtoCC Admin & Tech
www.tech-r-us.com everythingIP
www.citivoip.com everythingVOIP


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sabrejaguar
Posts: 15
 Member Since:
2008-12-10
Kamusta
Thu, 12/18/2008 - 8:57pm

Kamusta Walden.

Ill look into the PAP2T dial plan. Im using ZAP. Thanks.

--

www.healthymedoptions.com


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