transfer to voicemail
Submitted by verm on Tue, 02/24/2009 - 10:46am.
I was wondering how to setup calls to be able to be transfered straight to voicemail. I saw in the feature codes this option is used with the *key, but upon transfering, and then hitting the star key followed by the extension (i.e. extension 103) then all I can dial is *10 before it cuts me off with a busy tone.
 
You haven't given any
Tue, 02/24/2009 - 11:14am
You haven't given any details regarding what phones you are using, but the issue I ran into with this is that the system's feature codes were conflicting with my dial commands. You may have a digit map issue though. More details are definitely needed to determine the issue.
-Chris
 
We are currently using 3
Tue, 02/24/2009 - 11:20am
We are currently using 3 different types of phones. They are:
Linksys SPA942
Polycom soundpoint IP550
Aastra 57i
Each phone results in the same thing. I checked the feature codes on each phone and disabled all of them, just leaving the standard trixbox feature codes.
 
The feature codes on trixbox
Tue, 02/24/2009 - 11:27am
The feature codes on trixbox were what was causing my troubles (specifically the *11 and *12 feature codes)
Are you using the xml scripts on the aastra units, or are they individually configured?
-Chris
 
Not sure if you've tried
Wed, 02/25/2009 - 9:13am
Not sure if you've tried this, but on the Linksys, under Ext1 (or whichever Ext you're using) in the web-config, take a look at your dial-plan:
Mine looks like this:
(*xx|*xxx|700*|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)
I reckon yours might look like
(*xx|700*|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)
Try adding the extra *xxx
See if it works then
 
Member Since:
2009-01-14