Weird Trixbox 2.4 issues going into production !! Help Please --

phonebuff

Posts: 445
Member Since:
2007-02-15

Submitted by phonebuff on Thu, 01/03/2008 - 6:38pm.

Okay all,

I have a Dell 840 that has a couple of weird issues that I am fighting..

1.) The asterisk Log shows a message continuously repeating
== Connect attempt from '127.0.0.1' unable to authenticate
== Connect attempt from '127.0.0.1' unable to authenticate
*** But I can't find away to determine who or what is attempting to authenticate..

2.) I had at least two core dumps (Console messages) and Asterisk restarted itself which is great. But people on calls were dumped off during the restart.. An I don't see any trail from the core. Was attempting to get Hudlite online about this time..

3.) From Cisco 7940 / 7960 / 7070 phones I can't seem to record any of the Greetings for VM . Dial *98nnnn, Enter Password, Select option 0, Select Option 3, dictate name, press #.
It does not appear to see the #...

4.) Have The following messages in the /var/log/messages file..
Jan 3 17:35:22 trixbox1 php: /var/lib/asterisk/agi-bin/phpagi-asmanager.php[824]: Undefined offset: 1
Jan 3 17:47:18 trixbox1 php: /var/lib/asterisk/agi-bin/phpagi-asmanager.php[824]: Undefined offset: 1
Jan 3 18:23:16 trixbox1 php: /var/lib/asterisk/agi-bin/phpagi-asmanager.php[824]: Undefined offset: 1
Jan 3 18:25:09 trixbox1 php: /var/lib/asterisk/agi-bin/phpagi-asmanager.php[824]: Undefined offset: 1
Jan 3 18:57:00 trixbox1 php: /var/lib/asterisk/agi-bin/phpagi-asmanager.php[824]: Undefined offset: 1

Anyone with answers to any or all of these issues I appreciate the HELP !

&nbsp

jahyde

Posts: 2002
Member Since:
2006-06-02

Connect attempt from

Thu, 01/03/2008 - 7:30pm

Connect attempt from '127.0.0.1' unable to authenticate - that means that some application on the server is most likely trying to access the asterisk manager port with the wrong password - have you customized any of the account info in /etc/amportal.conf?

this may be somehow connected to problem 4. Just a stab in the dark, but try removing phpagi in freepbx module admin.

Do you have any cards in this system?

--my PBX is run on 2 V8's

&nbsp

phonebuff

Posts: 445
Member Since:
2007-02-15

No Cards

Thu, 01/03/2008 - 7:35pm

Plan box with SataRaid. All SIP right now.

Only change to amportal.conf is to turn off FOP.

Since the box is locked behind a FW except for the VPN to the SIP Provider I have not changed any of the passwords other than root..

JMS.

&nbsp

jahyde

Posts: 2002
Member Since:
2006-06-02

not thinking its a hack -

Thu, 01/03/2008 - 8:09pm

not thinking its a hack - the logging shown is related to something on the box itself, run asterisk -rvvvvvvvvv and see if any further details pop up in the log to show what is failing to log in - see if it correlates to anything else you do - like does it log that connection error the same time you are accessing freepbx?

I doubt that would have anything to do with the asterisk dumping, I had this on another system and I am pretty sure it was related to a bad T1 card, unfortunately in haste to resolve the issue I didnt pin it down to the card, or a fresh install.

--my PBX is run on 2 V8's

&nbsp

phonebuff

Posts: 445
Member Since:
2007-02-15

Also, Seeing this sequence

Thu, 01/03/2008 - 8:16pm

Also, Seeing this sequence of messages in the asterisk -vvvvvvvvvvvvvvvr

== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Connect attempt from '127.0.0.1' unable to authenticate
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Connect attempt from '127.0.0.1' unable to authenticate
== Manager 'admin' logged off from 127.0.0.1

&nbsp

KodaK

Posts: 1885
Member Since:
2006-06-14

Is "permit=127.0.0.1" (or

Thu, 01/03/2008 - 8:42pm

Is "permit=127.0.0.1" (or something similar) in any of those three files?

WARNING: I no longer actively participate in these forums. My thoughts on trixbox in a nutshell: http://www.youtube.com/watch?v=q4xBMkWu1pE Use AsteriskNOW instead.

&nbsp

phonebuff

Posts: 445
Member Since:
2007-02-15

Yes --

Thu, 01/03/2008 - 8:46pm

[trixbox1.localdomain asterisk]# grep permit manager*
manager.conf:permit=127.0.0.1/255.255.255.0
manager.conf.bak:permit=127.0.0.1/255.255.255.0
manager_custom.conf:permit=127.0.0.1/255.255.255.0
manager_custom.conf:permit=127.0.0.1/255.255.255.0
manager_custom.conf:;permit=192.168.1.0/255.255.255.0
manager_custom.conf:permit=127.0.0.1/255.255.255.0
manager_custom.conf:permit=127.0.0.1/255.255.255.0

&nbsp

GSnover

Posts: 1432
Member Since:
2006-11-19

This is from having the Main window with Status of FreePBX open

Thu, 01/03/2008 - 8:49pm

As long as you have that web page up, you will see this repeated over and over - it's polling!

Greg

&nbsp

jahyde

Posts: 2002
Member Since:
2006-06-02

yes, i think at least his

Thu, 01/03/2008 - 9:07pm

yes, i think at least his connection failed problem is most likely tied to something freepbx related. - have you tried removing the phpagi module? what version of freepbx is this?

--my PBX is run on 2 V8's

&nbsp

phonebuff

Posts: 445
Member Since:
2007-02-15

Yes --

Thu, 01/03/2008 - 9:19pm

I disabled it and processed it --

Same message --
== Connect attempt from '127.0.0.1' unable to authenticate
== Connect attempt from '127.0.0.1' unable to authenticate
== Connect attempt from '127.0.0.1' unable to authenticate

&nbsp

phonebuff

Posts: 445
Member Since:
2007-02-15

Message Gone --

Thu, 01/03/2008 - 9:43pm

It was coming from HUDLite I think --

I did a "restart now"
Followed by a "/etc/init.d/hudlite-server restart"

An No more message..

Now if I could just get the VM Module to work I would be mostly home.

I can't get any of the prompts to record. And if I dial into the VM Box I get dead air, then a disconnect..

Anyone ??

&nbsp

KodaK

Posts: 1885
Member Since:
2006-06-14

In order to figure out

Fri, 01/04/2008 - 7:44am

In order to figure out what's going on with that you're going to have to post some logs.

Please don't post them inline, they're almost unreadable, instead, paste them to:

http://pastebin.ca

and then paste the resulting url (that pastebin gives you) here.

Turn verbosity up (asterisk -vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvr), try a call to vm and capture the output.

WARNING: I no longer actively participate in these forums. My thoughts on trixbox in a nutshell: http://www.youtube.com/watch?v=q4xBMkWu1pE Use AsteriskNOW instead.

&nbsp

phonebuff

Posts: 445
Member Since:
2007-02-15

Making Progress -

Fri, 01/04/2008 - 8:52am

Morning,

I have found that most of the issues resolved around a problem with the TB ISO install..

The directory path for voice mail was not created and anytime something attempted to access a VM asterisk actually core dumped...

Several small issues with HUD and 7970-G phones left to work through as well as figuring out the 411 - Phonebook Directory function..

TIA...

&nbsp

andersonpc

Posts: 58
Member Since:
2007-08-24

Fixed my issue too...

Mon, 01/28/2008 - 2:21pm

service Hudlite-server restart fixed my issues as well with the 'cannot authenticate' problem.

Paul
www.AndersonPC.com
FtOCC Technician

AndersonPC.com

&nbsp

faisal

Posts: 13
Member Since:
2006-07-03

Works for me to

Tue, 03/17/2009 - 1:27am

I had same issue unable to authenticate from 127.0.0.1

issued service hudlite-server restart ...

error gone

also i didn't noticed that hudlite clients aren't connecting to the server after checking this error i check things step by step and search this error and i am happy.

Faisal

&nbsp

forrest

Posts: 16
Member Since:
2008-06-27

== Connect attempt from '127.0.0.1' unable to authenticate

Thu, 05/07/2009 - 3:12pm

The same thing happens to our boxes when we do things like

amportal restart while we have the web gui open in a browser.

I'd never found a way to make that == Connect attempt from '127.0.0.1' unable to authenticate message stop scrolling in the trixbox console (asterisk CLI) until i saw this post...

SOLUTION CONFIRMED:

either service hudlite-server restart -OR- /etc/init.d/hudlite-server restart

both worked for me and made the unable to authenticate message stop without restarting the whole machine...

&nbsp

Weird Trixbox 2.4 issues going into production !! Help Please --

Comment viewing options

Search

Main

User login

Who's online