What is the best way to connect four 4-line analog phones to trixbox ?

AustinCS
Posts: 60
Member Since:
2007-10-17

I have a customer that wants to get trixbox with VOIP but they want to keep using their four existing 4-line RCA analog phones.

I want them to buy new IP phones but they want this first. So I need suggestions on how I can connect them and still maintain (if possible) the buttons for each of the four lines.

Is this even possible? The only thing I can think of would be to have a four port ATA and connect a 4-port expansion plug into each port of the ATA and then connect line-1 of each phone into port-1 of the ATA, etc. I don't want to even consider the nightmare so please give me some options.

Thankx, David.



eeknz
Posts: 173
Member Since:
2006-08-13
You could try something like

You could try something like the Linksys SPA-8000 which would give you 8 registrations back on asterisk, but I'd say you would be better to walk away. Do it as it should be done with IP endpoints or don't do it unless you really need something analogue like 5GHz WDECT.
Once you have the 4 lines on the phone hooked up they will probably want those to be specific trunks and you will have the scope creep from hell.



andrew
Posts: 1472
Member Since:
2006-05-30
Any solution you can use

Any solution you can use from an ata to using a 4 line fxs card will cost way more than a VOIP phone. The best solution in this situation is to install a voip phone next to their exist analog phone. That way they can transition slowly.



SkykingOH
Posts: 9680
Member Since:
2007-12-17
One other point, a four port

One other point, a four port analog card will cost $200 for an inexpensive one. Four Aastra 55i phones are $650. So the difference is only $450.00. If the customer won't spend that do you rally want them as a customer? They will be a never ending problem, they won't be able to easily access the PBX features from an analog phone. It will still be your fault even though you told them not to do it. Run, don't walk away from this one.

--

Scott

aka "Skyking"



datu503
Posts: 261
Member Since:
2007-06-06
The Good, the Bad and the Ugly

Some clients are worth keeping, some worth forgetting.
Although worth forgetting, but customer still is king.... although many of them orders and demands, well, indeed act like ---- Kings!

Merry Christmas to all!

--

Walden, Certified FtoCC Admin & Tech
www.tech-r-us.com everythingIP
www.citivoip.com everythingVOIP



jahyde
Posts: 2002
Member Since:
2006-06-02
when I first started

when I first started installing systems I tried this a couple of times, and it was the stupidest thing I have ever done. nothing but complaints, when I finally brought ipphones to these customers, they thought even the cheapest voip handset with 6 hard keys was far better than the analog phones they wanted to keep.

--

--my PBX is run on 2 V8's



IcelandDreams
Posts: 415
Member Since:
2007-09-11
This one smells like never

This one smells like never ending trouble. My people had the same phones but they didn't ask to keep them thankfully. If your users want to use them I'll bet they want to use the proprietary intercom feature which depends on having line 1 at minimum in parallel. They'll never use more than a fraction of the PBX features and won't notice any benefits (but complain a lot). However to use them like they are you only need one 4 port FXS and then parallel each port *4 making each phone identical except for their own proprietary ID. The default line option on the phone would pick the appropriate extension. I can think of a few more things they will complain about. Rather a waste of a good pbx.

You could more easily simulate what they have now by using even a cheapish 4 line digital phone with BLF buttons. They will have to learn just enough to notice the added functionality and be happier in the long run.



cvander
Posts: 637
Member Since:
2006-06-26
In my primary line of work

In my primary line of work (access control and integrated security systems), we come across the same type of people. There are people that want great things on the cheap. These people are typically not reasonable when it comes to expenditures. Remember that the business arrangement is a two way street, and you have the right to say "If you won't let me do it right, I won't do it at all." Some people see this as being a prima-donna (and it can be when taken to extremes), you need to be flexible with the client but firmly insist on doing quality work. We introduced the concept of "firing customers" about a decade ago in our company. Remember that we're all in this to have a little fun and make a little money, if you get neither where's the benefit to you or your company?

-Chris



IcelandDreams
Posts: 415
Member Since:
2007-09-11
What's worse than an

What's worse than an unreasonable client is be just an employee that is responsible for doing the same job internally. They have cheaper budgets and higher expectations. And you will hear about it forever and always while doing regular work.

What else do they expect to accomplish besides VoIP? Are they happy with functionality as it is and only want to lower costs? What else do they want it to do?
The cheapest thing to do without changing any perceptions (until there are internet or net issues) is to ATA/FXS some VoIP lines, keep one landline on #1, and hook it up to what is already there. Simply replace 3 landlines with VoIP lines and change nothing else. no PBX, just pick the right voip provider. Use a stand alone FXS device with failover to the landline on #1. You'll make a better margin in a shorter time and they start saving usage costs without any change in functionality until they decide to use some modern features.
my $10% advice...



AustinCS
Posts: 60
Member Since:
2007-10-17
Thanks for the advice

Thanks for the advice everyone, I've gone through a lot of the same ideas myself; especially firing them, but they have the potential of being a really good/lucrative company in the next 6-12 months.

IcelandDreams, I really like your idea as it would allow them to cut expense on their multiple phone lines which would allow them to reallocate that money to getting some IP phones and trixbox then.

The other idea I am batting around is possibly leasing the entire package to them. The only negative I see is that I would then have an initial out of pocket expense which would take me several months to recover. I could offset this with an initial fee to the customer but it wouldn't be that much. I just don't know if this is a good idea or not?

David.



SkykingOH
Posts: 9680
Member Since:
2007-12-17
If you have a revenue stream

If you have a revenue stream and can afford it there is nothing wrong with leasing a system. Since we are also the Voip provider we supply the server as part of the contract, the customer can either buy or lease the endpoints.

--

Scott

aka "Skyking"



AustinCS
Posts: 60
Member Since:
2007-10-17
Thankx Scott. What is the

Thankx Scott. What is the going rate for leasing equipment? I assume it is a percentage per month of the total value but there must be some break point that determines a 1, 2, 3, 4, or 5 year pay-off.

Also, how do you determine support and setup costs? Who pays for what typically?

Thankx, David.



SkykingOH
Posts: 9680
Member Since:
2007-12-17
Support and setup costs are

Support and setup costs are the same, you simply factor them into the lease.

Here are the current lease factors we use to calculate monthly payments. If the customers credit is shaky you can always bump it up a bit. These provide about a 16% rate of return on your money assuming a 30% value at end of lease. These are not $1.00 buy out rates. Remember you accrue all the depreciation of the leased assets during the lease term.

24 Months: .04758

36 Months: .03375

48 Months: .02690

60 Months: .02284

--

Scott

aka "Skyking"



Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.