I am looking to buy a program some has built for a salesroom operation that tracks inbound/outbound calls by agent as well as improved CDR reporting from the free version.
I am looking to buy a program some has built for a salesroom operation that tracks inbound/outbound calls by agent as well as improved CDR reporting from the free version.
Have you looked at the Asternic package?
Even the free one is excellent.
Scott
aka "Skyking"

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2010-06-21