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routing calls based on Caller id lookup PAYPAY $50

evansuth
Posts: 3
 Member Since:
2010-01-15
Submitted by evansuth on Wed, 02/03/2010 - 2:27am.

Hi,

I would like to route calls from callerid lookup.

My caller id lookup is already in place and it looks up the customer account and names to display on the agents phone.

i plan to enter the prefered extension in my mysql database and if user is available forward directly to their extension otherwise handle call as normal (ivr)

can someone help me out with this.

can pay more if it is a lot of work but was expecting a few lines of code to do it.

Thanks

Evan
evan@suthbros.co.uk

+447788887843

‹ Need trixbox to handle virtual faxing. looking for a working trixbox 2.6 and patton smartnode 4638 config ›


evansuth
Posts: 3
 Member Since:
2010-01-15
more details
Wed, 02/03/2010 - 4:37am

If there is no match i would like the caller to have the option of voicemail or another operator in which case it should dial 201.



mbrevda
Posts: 209
 Member Since:
2006-06-21
Basically, something like
Fri, 02/05/2010 - 2:55am

Basically, something like this?

http://www.freepbx.org/trac/ticket/3183

(p.s. you may want to pm your response, or catch me on irc - mbrevda, as trixbox blocks the thread update emails for my account)

--

Moshe Brevda, FreePBX/Schmooze Com Development Team



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