7 Digit Dialing with Polycom Phones

This is how the Polycom's work - It's in your digitmap (part of sip.cfg).

If the phone immediately dialed when you hit the 7th digit, you would never be able to dial a 10-digit number, because as soon as the phone saw the 7th digit, it would commence dialing.

If you want this style of operation, here is a partial solution: All Polycom's have a hot-dialpad. Dial your seven digit number with the handset in the cradle, and after you have dialed the 7th digit, pick up the handset and it will dial. Other than that, you are stuck hitting the Send button.

The other way around this is to always look the the initial 1 when a long-distance number is being dialed and only wait for the following 10 digits - then, your digitmap could look for 7 or 11 digit numbers - this is doable, but it requires mucking with the digitmap and with dialplan.

However, if you go this route, you can't use 10-digit dialing, because that first digit could be a 2-9, and you can't seperate this from the 2-9 of a 7-digit number. Look at your map - the NXXXXXX is almost the same as NXXNXXX of the 10-Digit - many numbers would fit both masks.

Greg

To test on one phone:

Access the Polycom phone through it's web gui and adjust the digit map.

Enter the IP address of the phone. The user name is Polycom and the password is 456

go to SIP and scroll down to digit map.

The default digit map is [2-9]11|0T|011xxx.T|91[2-9]xxxxxxxxx|[1-8]xx

[2-9]11: 911 rule: x11 are dialed immediately (111 is covered below by [1-8]xx
0T: Local operator rule: After dialing "0" the phone waits T seconds and then completes the call automatically
011xxx.T: International rule without prefix
91[2-9]xxxxxxxxx: LD rule with prefix
[1-8]xx: A regular 3 digit extension is dialed immediately ("9" excluded as a prefix)

here are some examples:

[2-9]11: 911 rule: 211, 311, 411, 511, 611, 711, 811, 911 are dialed immediately
0T: Local operator rule: After dialing "0" the phone waits T seconds and then completes the call automatically
011xxx.T: International rule without prefix
9011xxx.T: International rule with prefix
1[2-9]xxxxxxxxx: LD rule without prefix
91[2-9]xxxxxxxxx: LD rule with prefix
9[2-9]xxxxxx: Local call with prefix
*xx: 2-digit star codes

might try
[2-9]xxxxxx

I use the following map on mine

Four digit ext with 8xxx to route to vm and *xx for two digit star codes. 7plus one digit dial for call park codes, 9.T so I can access an outside line and dial call fwd codes
[2-9]11|0T|011xxx.T|9011xxx.T|91[2-9]xxxxxxxxx|9[2-9]xxxxxx|*xx|[8]xxx|[1-6]xxx|[7]x|9.T