7960 firmware upgrade issues

There is much documentation on this out there, just search around. However, the simplest thing is you need your DHCP to issue the TFTP server (code 150) IP address that is your TrixBox machine -- or you need to hardcode it manually into the phone by unlocking it and typing it in via keypad (trickier). Once you get the TFTP address into the phone, Trixbox will serve up your files no problem.

I might also advise SIP firmware v7.4 as it is a common, fairly bullet-proof implementation with lots of support out there.

Here's a good reference for what to do from there ...

http://www.voip-info.org/wiki-Asterisk+phone+cisco+79xx

ksDevGuy

Ok.. I think it is an issue with the TFTP server and/or its processes. I noticed from going through the "Webmin" interface that it comes with the "ProFTPD Server" and the "WU-FTP Server." Both of them give me errors saying that they are either not installed or have a config error. I try to run the install option and it says that it install fine and that there is nothing to do/install. The config option looks fine.. so I search for the files in the "File Manager" interface and don't find anything.

Questions:
- Are either ProFTPD Server or WU-FTP Server the one that actually does the TFTP role? If not then what? and where can I make sure it is running properly?

- How can I resolve the errors mentioned above if either of the "Servers" apply to handing out the firmware via TFTP protocol?

Thanks for your time..

Cisco is finickey when you first learn how to set it up, but once you dial it in it is copy-paste bulletproof - install after install.

When your phone is done booting, what does the phone's status messages log say?

Settings -> Status -> Status Messages

ksDevGuy

I've had major issues, and just realised that setting NAT in the Cisco Default Setup screen doesn't actually save it to the SIPDefault.cnf file. This was a major issue for me. I'm running TB 1.2.3.

As I'm not a linux man, I used WinSCP3 to open the file and set the NAT setting manually.

I had a hell of a time getting my 7940/60s to upgrade from Call Manager using DHCP. I would always get Protocal Application Invalid or some other error. It even got stuck in configuring IP because half the firmware loaded but didn't complete. I finally got it to work by doing this:

1. Put all the necessary files in TFTP on Asterisk. For me this was even difficult because I wasn't familiar with Linux. I did it by using Webmin, going into File Manager, and uploading to the TFTP file
2. Use the Endpoint manager to create a file by entering the phones MAC address
3. Do not connect the phone to the network yet, but power up the phone. Go into the network configuration. Turn off the DHCP. Set the IP address to an available address on your network (you may need to turn on alternate TFTP address to change the IP address). Set the TFTP to point to your asterisk server. Save everything
4. Connect the phone to your network and it will load the files. Could take 5~10 mins. If it is working properly you will see it load the files, verify the load, then reset itself.