Cisco 7970 w/8.4.1

The new load looks very interesting, the most visible change is the screen layout.

I will test tomorrow and let you know.

MWI has been working for a long time, what version are you on:

Here is a list of resolved issues with the new software:

Cisco Unified IP Phone 7970G accepts HTTPS URL during Extension Mobility (EM) login

CSCsh75656
	

Cisco Unified IP Phone 7911G cannot come back after PC VLAN field is changed

CSCsh94358
	

Cisco Unified IP Phone cannot return line button online help information when in connected state

CSCsh94930
	

Softkeys display incorrectly under special condition

CSCsi34305
	

Cisco Unified IP Phone does not reset on input `#' from settings in a scenario

CSCsi34328
	

Cisco Unified IP Phone idle timeout does not wait before display is turned off

CSCsj25069
	

Send invalid HTTP POST to Cisco Unified IP Phone causes the phone to reboot

CSCsl49373
	

Cisco Unified IP Phone still displays the called number although it is restricted on Cisco Unified CM

CSCsl80593
	

Secure tone has eight segments more than definition for Secure Warning Tone (SWT) feature

CSCsm13939
	

Second line gets focus when Busy Line Feature (BLF) with button is pressed

CSCsm21285
	

Cisco Unified IP Phone 794x displays incorrect character in the line row

CSCsm43549
	

Display incorrect message on phone status message line

CSCsm74158
	

Cisco Unified IP Phone is not able to update time zone

CSCsm80194
	

Programmable Line Key (PLK) icon does not display correctly

CSCso06095
	

The personal directory cannot be used in Cisco Unified CM

CSCso07068
	

`CAPFServer' information is retained in flash after upgrading to latest firmware

CSCso25159
	

Cisco Unified IP Phone 7911G cannot access Settings menu after settings access is changed to Y

CSCso43647
	

Narrowband filter is not applied to narrowband headsets

CSCso51090
	

Cisco Unified IP Phone 7911G gets stuck at speed dial screen

CSCso54322
	

Previous Cisco Unified IP Phone firmware locks up upon Cisco Unified CM Express registration reject

CSCso60181
	

Manager Cisco Unified IP Phone plays twice the alerting tone after call gets intercepted

CSCso83052
	

Cisco Unified IP Phone stores malformed LLDP packet

CSCso92805
	

Cisco Unified IP Phone 7961G/G-GE and 7941G/G-GE have low sidetone

CSCsq00839
	

Join Across Lines (JAL) interaction with conference feature fails to complete conference

CSCsq14002
	

Cisco Unified IP Phone 7970G may crash when attempting 802.1X MD5 authentication

CSCsq22425
	

Connection timed out error on socket connect

CSCsq26986
	

SendDigits Uniform Resource Identifiers (URI) not working

CSCsq32473
	

Cisco Unified IP Phone gives up refreshing idle URL when the web server is unresponsive

CSCsq42993
	

Touch screen does not work for services

CSCsq58044
	

Inconsistency between alerting name and placed call on screen display

CSCsq59810
	

Narrowband Headset used for compliance is hotter than wideband

CSCsq67246
	

Cannot turn off "Days Display Not Active" on Cisco Unified IP Phone 7971G-GE

CSCsq77180
	

Only one sidetone gain is used for both handset and headset

CSCsq85593
	

Cisco Unified IP Phone 7971G-GE and 7970G do not respond to resets while at maximum number of registered devices

CSCsq96330
	

Cisco Unified IP Phone 7911G can not switch to call user interface (UI) when it is in placed call screen

CSCsq96346
	

Cisco Unified IP Phone 7911G offhook should not dial out when call comes in at speed dial (SD) screen

Resolved SIP Caveats

Table 6 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SIP version of firmware release 8.4(1).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 6 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 6 Resolved SIP Caveats for the Cisco Unified IP Phone for Firmware Release 8.4(1) 
Identifier
	
Headline

CSCsk89828
	

Cisco Unified IP Phone (SIP) XML parser issue on duplicate or invalid data

CSCso23874
	

`Keep-conf' does not work on Cisco Unified IP Phone (SIP)

CSCso64035
	

Cisco Unified IP Phone (SIP) primary line does not ring when in active call state

CSCsq46172
	

Join feature on Cisco Unified IP Phone (SIP) with latest firmware is not compatible with earlier Cisco Unified CM release

CSCsq47836
	

Cisco Unified IP Phone displays `To Unknown Number' in pickup scenario

CSCsq79761
	

Cisco Unified IP Phone 7961 and 7941 SIP load resets under certain conditions and keypad sequence

CSCsq98235
	

Extension Mobility login and logout does not exit the screen 

CDW will sell you a contract for $7.99

Not sure what hack you are referring to with MWI, it works out of the box for me with 8.2

You should not have to add the 'buggymwi' flag.

With regard to CDW, maybe something has changed. I tested it awhile ago and was able to add a single contract to my cart.

I actually need to buy a contract for somebody else and will give it a go.

Brian,

Thanks for the link. I ordered it and we'll see if it works.

Last time I tried to order it (maybe 2 yrs ago) I got a call from a sales rep that said since I was located in the US they couldn't sell it to me and that instead I must buy a contract that covers ALL cisco IP phones for something like $90. I said forget it and I got the firmwares from an IT friend that had access to all things Cisco and also gave me three 7960s that the firm tested and was going to junk - their VoIP deployment was for over 5,000 seats.

I'll let you know how it works out.

Lawrence

I've successfully upgraded one of the 4 7970G IP phones, Yes the screen layout is different. Menus has changed to blue and white instead of yellow , though the old menu is more appealing in my perspective. You will find some of the settings in different submenus than the old ones.
One of the remarkable changes that i've noticed is the support to IPv6 in the 8.4.1.
Another thing i did not like is that when you navigate the menus, the phone becomes very slow moving from one option to another. It almost stops moving sometimes.

After changing the screen background it behaved normally for a couple of minutes, then after pressing the settings key, the phone has crashed losing all the configuration and changing to unprovisioned state. I tried to tftp back same configuration that i used before which has registered the phone successfully with TB 2.6.1 , though they were the same files it did not take them.

I then formatted the phone trying to load the same firmware (8.4.1), it gave an error. I also tried to downgrade it back to 8.3.1 and it gave error too. I will keep trying hopefully i can load the 8.3.1 which was very stable and way faster compared the latest firmware release.

If any one has an idea whether i can go back to an older firmware i'll appreciate it.

Ayed Alenezi

i am using 8.4.1 sr2 on my 7970 for a few days now with no problems. although if i new the amount of extra work i would be doing with the 7900 series i would have just stuck to the linksys phones. the cisco phones seem to be a pain in the rear for not much added benefit.

I posted a blog post about this exact Cisco 7970G issue.

Here is the second half of the post, to save future people having to click:

The trick is the CP and the -. CP-7970G is the part number not CP7970G. It took me 20 minutes on the phone with Cisco for her to find that she was missing the all important “CP-” section of the device name. If you run into the same problem, call Cisco at 1-800-GO-CISCO and ask for the “Service Contract Center”. Have them look for the part number CP-7970G. Then Conference call your CDW representative. I’m waiting for a call back from my customer rep, then maybe I’ll update with a succesful order.