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noob trying to get a Mitel 5312 connected

edlentz
Posts: 10
 Member Since:
2009-06-17
Submitted by edlentz on Wed, 06/17/2009 - 7:40am.

I only have a day and a half under my belt with Asterisk/trixbox CE so I am a real noob. I found the thread for the 5212 SIP phone and tried the settings from the Wiki. When I call the phone from my X-lite all I get is the user is unavailable. When I try to call to my x-lite I get a "The number you have dialed is not in service" So I am pretty sure I am getting to the trixbox. My Mitel firmware version is 7.2. When I try to call the voicemail or any number I get the "not in service message" Can someone offer a suggestion as to what I may have wrong?

Thanks

‹ BLF Voispeed V-IP400P Extensions cannot call each other ›

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busster8
Posts: 388
 Member Since:
2006-06-25
phone problem
Wed, 06/17/2009 - 7:50am

Doesn't sound like the phone is registered properly to the Trixbox. Check username and password.

Under Quick start:
*User ID or Extension: [extension]
*User Display name: (max. 20 characters) [name]

*SIP Authentication User Name: (eg.userId@company.com) [extension]
*SIP Authentication Password: (max. 20 characters) [password]

SIP Servers
*SIP Proxy Server: [ip address of trixbox]
*Port: 5060
Scheme: udp

*SIP Registry Server: [ip address of trixbox]
*Port: 5060
Scheme: udp


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busster8
Posts: 388
 Member Since:
2006-06-25
Other settings under user list config
Wed, 06/17/2009 - 7:54am

User Configuration

Use this page to configure User Details.

User Details
* indicates required information

*User ID or Extension:
Additional Servers

*SIP Proxy Server: ip
*Port: 5060
Scheme: udp

*SIP Registry Server: ip
*Port: 5060
Scheme: udp

Outbound Server: ip
Port: 5060
Outbound Control: udp

*Voice Mail Server: ip
*Port: 5060
Scheme: udp


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mike557
Posts: 10
 Member Since:
2007-01-26
Check firmware
Wed, 06/17/2009 - 10:35am

Dont know if you have looked at my rant
http://trixbox.org/forums/trixbox-forums/help/why-firmware-not-pu...
I was really struggling with a 5312 and the problem was firmware.
My problems were different as the phone was crashing and yours at least 'appears' to be working. Make certain your settings are as busster8 suggests first before firmware updating.

Mike


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edlentz
Posts: 10
 Member Since:
2009-06-17
Thanks guys for your help, I
Thu, 07/23/2009 - 5:40am

Thanks guys for your help, I did get it working and forgot to report back The firmware I am using is 7.2.02.00.00.24 The phone works pretty well.


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