Real time call stats

managedtrix

Posts: 47
Member Since:
2010-08-11

Submitted by managedtrix on Tue, 08/24/2010 - 9:11am.

Hi there

Newbie here

have installed a nice shiny Trixbox 2.8.0.4 with FreePBX gui

Seen the basic FOP, but looking for real time call stats inc no. of calls by agent etc.

My boss has asked me to present this on a plasma screen?!

Any ideas? Paid or free (obviously free preferable?)!

Thanks

grebnell

Posts: 5
Member Since:
2010-09-10

Queuemetrics

Mon, 09/13/2010 - 1:39pm

Queuemetrics [http://queuemetrics.com/index.jsp] ...not free but worth the money in a call center environment.

SkykingOH

Posts: 9680
Member Since:
2007-12-17

iSymphony also has a new

Mon, 09/13/2010 - 5:26pm

iSymphony also has a new (and quite brilliant) Queue display.

Scott

aka "Skyking"

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