BACKGROUND
Am an absolute newbie to Trixbox and Linux for that matter. Read about trixbox, was excited - so ordered a card of ebay (A400E PCI-Express card, which the seller says is for Digium Asterix Trixbox) with 3 FXO ports and 1 FXS port.
Then I've downloaded the Trixbox ISP from theTrixbox.org website bearing version number 2.8.0.1
The installation seemed to run like a charm. I've set-up the box for testing within my corporate network and am testing it on an telephone line which is actually serving the extension in my cabin via a Panasonic EPBX. Please note that the dialtone of this extension is different from the traditional dialtone as provided be one of the service providers in India. The tone is short repeated "Teet-Teet" tones (hope that's clear).
Trixbox Extension to Trixbox extension calls work;
Incoming calls to my Panasonic EPBX Extension (which serves as the PSTN line into my trixbox) work with theTrixbox picking-up the calls and passing it to a voice recording that I've set
PROBLEM
Can't make outgoing calls via the EPBX extension. Basically what I'm trying to do is call another extension in my office - via a softphone installed on my PC - which is connected as an extension on my Trixbox. I know the softphone is connected as I set-up another one on a another computer and experimented to&fro calls between the softphones via trixbox and those worked. If the calls to other extension are successful, then I know I can take one of the many incoming PSTN lines (before they are plugged into the Panasonic EPBX) and plug them into the Trixbox to carry on my testing of making calls over the PSTN line into my office.
I've set-up a outboud route to handle all calls that start with 9|1[0-2]X (in the Dial Pattern) to pass the same to the Trunk Zap1. The trunk it self is set-up as follows:
General Settings:
Outbound Caller ID: (Nil)
Never Override CallerID: (Nil)
Maximum Channels: (Nil)
Disable Trunk: Unchecked
Monitor Trunk Failures: Disabled
Outgoing Dial Rules:
Dial Rules: (Nil)
Outbound Dial Prefix: w
Outgoing Settings:
Zap Identified (trunk name): 1
When I dial any number that meets the Dial Pattern (9|1[0-2]X) via the softphone it keeps ringing forever. However, when I dial any number that does NOT meet the dial pattern I get a message asking me to check the number I've dialed. So my guess is that my outboud route setting is correctly routing the correctly dialed numbers (i.e those matching the dial pattern) into the ZAP1 trunk. As based on the pattern, the 9 prefix should be stripped off before being passed to the ZAP1 trunk. NOT SURE WHY THE TRUNK (I.E ZAP1) IS NOT DIALING THE REST OF THE DIGITS AND CONNECTING TO ANOTHER PANASONIC EPBX EXTENSION WITHIN MY OFFICE?
I hope the above is sufficient data to help resolve the issue. I would've posted the relevant log - but am not sure which log is relevant here and where can I find it. Have tried to google for locating the log files for trixbox but to no success.
Member Since:
2010-02-01