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sipgate.com not registering---- neeed help !!!!

alikhan321
Posts: 3
 Member Since:
2009-06-12
Submitted by alikhan321 on Fri, 06/12/2009 - 5:10am.

Hello every one.
I have been trying to setup my sipgate trunk and still unable to get it registered. I have read lots of related topics and tried all the solutions. still there is no registration. I am able to register it using x-lite but can not thru trixbox CE. 2.6.2.2. my settings are as under

out going settings

trunk name=sipgate
context=from-pstn
dtmfmode=info
fromdomain=sipgate.com
fromuser=device.ID
host=sipgate.com
insecure=very
nat=no
qualify=yes
secret=sip-pw
type=friend
username=device.ID

incomming settings are empty.

register string=device.ID:pw@sipgate.com/device.no

I can receive two other trunks from eutelia and ipcomms without any problems.

need suggestions/help/recommendatins please.

thnks in advance

‹ 2.8 Problem Problems with Vitelity Trunks ›

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fhmanas
Posts: 8
 Member Since:
2009-06-12
I am also having the same
Fri, 06/12/2009 - 7:45am

I am also having the same problem, aside from doing the same setups as above and others as well as suggested all over, my sipgate.com will not register. As the original poster has, it's a sipgate.com not a sipgate.co.uk account. I also added some lines to extensions_custom.conf and sip_custom.conf as suggested in the sipgate help center and still it won't register. I have no outgoing and incoming.

My setup is trixbox CE. 2.6.2.2 but in a Virtualbox environment, I know it is working as I have already setup extensions and can call each extensions from different computers, so don't think it's a network problem. Also, opened up ports 5060-5090 and forwarded it the trixbox server just to make sure it can connect outside.

I have no problem connecting to my sipgate account via Ekiga, X-lite or any other softphone.

How can I check if registration is occuring?

Thanks.


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mcconnellt
Posts: 58
 Member Since:
2008-05-25
Shouldn't the registration
Fri, 06/12/2009 - 9:58am

Edited

Try the setup suggested by John from Cat24.com in this thread http://www.trixbox.org/forums/trixbox-forums/sip-and-iax-trunks-a...

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fhmanas
Posts: 8
 Member Since:
2009-06-12
Thanks for suggestion, but
Sat, 06/13/2009 - 7:45am

Thanks for suggestion, but still did not solve the problem, here is the recommended suggestion of Sipgate.com, it was for Asterisk, maybe somebody can make head or tails of it. Btw, I did do this and edited the conf files, but still did not register.

From http://www.sipgate.com/faq/show/article/id/227_406

How do I configure Asterisk?

These are the settings for the basic configuration of asterisk for sipgate.
Note: Replace your SIPID to SIP-ID and PASSWD to SIP-Password respectively.

Please enter the following in sip.conf:

* register => SIP-ID:SIP-Password@sipgate/SIP-ID
* [sipgate]
* type=peer
* secret=9UTPW6
* insecure=invite
* username=SIP-ID
* defaultuser=SIP-ID
* fromuser=SIP-ID
* context=sipgate_in
* fromdomain=sipgate.com
* host=sipgate.com
* outboundproxy=proxy.live.sipgate.com
* qualify=yes
* disallow=all
* allow=alaw
* dtmfmode=rfc2833

Please enter the following in extensions.conf:

* [sipgate_in]
* exten => SIP-ID,1,Dial(SIP/Extension) * exten => SIP-ID,n,Hangup
* [sipgate_out]
* exten => _X.,1,Set(CALLERID(num)=SIP-ID)
* exten => _X.,2,Dial(SIP/${EXTEN}@sipgate,30,trg)
* exten => _X.,3,Hangup


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fhmanas
Posts: 8
 Member Since:
2009-06-12
Ok, I have made some
Sat, 06/13/2009 - 10:46am

Ok, I have made some progress. I guess the main problem is that the SIP trunk was not registering to the VOIP provider, in this case, it was Sipgate. This can be seen by reviewing the PBX status, you will see that the SIP line does not register even with the correct SIP credentials and all. On a hunch, I theorized that trixbox was probably not resolving the domain sipgate.com, so I opened up a terminal and ping sipgate.com and got it's ip address. I replaced all instances of sipgate.com on my Trunk to the ip address I got from the ping, in my case it 204.155.28.10 and it finally registered. I checked my sipgate account, and it showed that I was online.

Now my next problem is that I can't seem to get an outside line nor receive a call, bummer. One step at a time.

If anybody can help get that to work, the phone is ringing except the trixbox is not receiving the call.


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SkykingOH
Posts: 9680
 Member Since:
2007-12-17
Ignore all of the
Sat, 06/13/2009 - 12:42pm

Ignore all of the extensions.conf trixbox takes care of that.

Simply paste the peer into the trunk in PBXSettings:

type=peer
secret=9UTPW6
insecure=invite
username=SIP-ID
defaultuser=SIP-ID
fromuser=SIP-ID
context=fromt-trunk
fromdomain=sipgate.com
host=sipgate.com
outboundproxy=proxy.live.sipgate.com
qualify=yes
disallow=all
allow=alaw
dtmfmode=rfc2833
[/code]

Notice I changed the context to from-trunk to match trixbox built in contexts.

--

Scott

aka "Skyking"


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fhmanas
Posts: 8
 Member Since:
2009-06-12
Thanks, that seem to work,
Sat, 06/13/2009 - 5:15pm

Thanks, that seem to work, in the PBX status the Peer sipgate_out (name of trunk) status is set to ok. However, I have set the 9_outside route to point to sipgate_out, but whenever I press 9 to get an outside line, I get a 'Call Failed: Address Incomplete'. Furthermore, the phone does not ring when I call it. Is there anything I need to activate. I have set Inbound route to DID which is my SIP-ID to point to my extension. Anything else?


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fhmanas
Posts: 8
 Member Since:
2009-06-12
This is driving me crazy, I
Sat, 06/13/2009 - 6:53pm

This is driving me crazy, I am registered to sipgate but I can neither receive nor get an outgoing line. Please check the attached photo of the PBX status if anything is wrong: http://farm4.static.flickr.com/3308/3623123637_a90160efbc_o.jpg


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fhmanas
Posts: 8
 Member Since:
2009-06-12
Moving forward, I can now
Sun, 06/14/2009 - 5:45am

Moving forward, I can now call out, now the problem is the inbound call. Getting closer .... any suggestions out there


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mcconnellt
Posts: 58
 Member Since:
2008-05-25
Inbound route
Sun, 06/14/2009 - 6:10am

Inbound route, have a read at this also http://dumbme.mbit.com.au/trixbox2/trixbox2_without_tears.pdf page 51

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fhmanas
Posts: 8
 Member Since:
2009-06-12
Thank you for providing such
Mon, 06/15/2009 - 6:57am

Thank you for providing such a needed resource, although, my sipgate is still not receiving, I am learning a lot from the pdf. Thank you also to Ben Sharif for creating a clear and concise trixbox guide. I am a noob to trixbox, and it has opened my eyes to the possibilities.


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mcconnellt
Posts: 58
 Member Since:
2008-05-25
More reading I'm afraid
Mon, 06/15/2009 - 7:39am

More reading I'm afraid http://www.trixbox.org/forums/trixbox-forums/help/sipgate-inbound...

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My Site


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alikhan321
Posts: 3
 Member Since:
2009-06-12
thank u every one for help and suggestions
Wed, 06/17/2009 - 12:32am

i would like to thank every one here for providing the support, I finally managed to get it registered. However, i m still struggling to receive calls on my trixbox. The thing is I can not see any activity on my PBX system status when ever i place a call to my sipgate number, which means its not being forwarded to my trixbox from sipgate.com. i will be trying and reading all suggested stuff to fix the problem in the mean while, further suggestion will be appreciated.


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mcconnellt
Posts: 58
 Member Since:
2008-05-25
Did you try this bit?"Under
Wed, 06/17/2009 - 4:18am

Did you try this bit?

"Under the General Settings, I scrolled down to the section called “Security” and set the box Allow Anonymous Inbound SIP Calls? to “YES” and it worked."

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My Site


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alikhan321
Posts: 3
 Member Since:
2009-06-12
re: did you try this bit?
Wed, 06/17/2009 - 6:27pm

yes i have already allowed the anonymous inbound sip calls to yes


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