X100p not receiving caller id trixbox 2.6.1

eaperezh
Posts: 8
Member Since:
2008-05-29

Hi,
I have several X100p cards from X100p.com that I installed in several customers, all of them without callerid issues.
Today, I installed a small test callcenter (2 agents) so I used two x100p for this test.
the main PBX is an Alcatel PBX and two analog Alcatal extensions are being used as my incoming lines on the X100p cards.

Howver caller id is not being detected properly, here is the log from asterisk
-- Starting simple switch on 'Zap/1-1'
-- Executing [s@from-zaptel:1] NoOp("Zap/1-1", "Entering from-zaptel with DID == ") in new stack
-- Executing [s@from-zaptel:2] Ringing("Zap/1-1", "") in new stack
-- Executing [s@from-zaptel:3] Set("Zap/1-1", "DID=s") in new stack
-- Executing [s@from-zaptel:4] NoOp("Zap/1-1", "DID is now s") in new stack

As you can see from "DID ==" I have no callerid.

My zapata.conf has
threewaycalling=yes
transfer=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=no
rxgain=2.0
txgain=2.0
group=0
callgroup=1
pickupgroup=1
immediate=no
hanguponpolarityswitch=yes
busydetect=yes
busycount=3

I am using fxsks on both channels, call hangup, answering and the rest work fine.
I would like to know if there is something I can do to correctly detect the callerid.
Im using Trixbox 2.6.1

Thanks in advance.



eaperezh
Posts: 8
Member Since:
2008-05-29
Sorry, wrong piece of code,

Sorry, wrong piece of code, here it is
-- Executing [s@from-pstn:3] GotoIf("Zap/1-1", "0 ?cidok") in new stack
-- Executing [s@from-pstn:4] Set("Zap/1-1", "CALLERID(name)=") in new stack
-- Executing [s@from-pstn:5] NoOp("Zap/1-1", "CallerID is "" ") in new stack



nunya01
Posts: 7
Member Since:
2009-04-21
Did you ever get a

Did you ever get a resolution to this problem? If so, please let me know.



mancy
Posts: 7
Member Since:
2010-04-13
i want to get it working too

i want to get it working too



mickwilli
Posts: 33
Member Since:
2007-02-07
Two Things Missing

I noticed in your zapata.conf file the absence of these two parameters:

usecallerid=yes
hidecallerid=no

Try adding those two entries into your conf file and see if that fixes the problem.
If that doesn't work then you need to connect an analogue phone with caller ID abilities to the two lines coming into your trixbox and call them to ensure that the callerid does make it onto an analogue device correctly in the first place.

I hope that helps.

Michael



rrichiez
Posts: 567
Member Since:
2006-12-07
did you ever

did you get it to work if so how please im in the same boat.

thanks
rrichiez



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