Need flexability in the sip.conf settings

Gasmanz
Posts: 235
Member Since:
2007-09-04

I have spoken with the Fonality help desk several times regarding the need for some flexibility with the parameters that are automatically set in the sip.conf file. There are lots of sip devices that would work very well with trixbox pro except for the fact that you have no option in the CP to change the sip parameters for these devices.

For example all the new Cisco phones need you to configure nat=0 in the sip.conf for them to work. Other devices need changes to the "dtmfmode" or the "qualify" setting before they will work with trixbox pro.

Fonality have told me that I can manually change this in the sip.conf myself but without locking the file the Fonality backup servers just overwrite my changes when they do their periodic sync. If I do lock the file then every time I want to add an extension, assign a phone to an extension, add a sip trunk or change a sip trunk's settings, I have to unlock the sip.conf so that it can accept the changes made in the CP then redo all the manual changes made previously before locking it again.

The other problem is that when you change a device's nat setting to nat=0 the CP shows the status of the extension/device as "n/a" even though the asterisk core can still see the device and reports it's status as "OK" and the response time in "ms".

This must only require some minor changes in the CP to allow these settings to be customized per device and as only administrators have access to these options the risk of creating problems is very low if you can have default settings in there also.

Can someone at Fonality do some work on making this possible?

Gasmanz

--

Graham Campbell

FtOCC Tech Certified
Hi-Tech Solutions Ltd.
Auckland
New Zealand



percykwong
Posts: 758
Member Since:
2007-04-30
maybe this sounds overly

maybe this sounds overly simplistic, but how about a simple include statement to sip_custom.conf?

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-----------------------------------------------
Percy Kwong
Trixbox Tech Support - 202.600.3884

Swimminginthought.com



Gasmanz
Posts: 235
Member Since:
2007-09-04
There is no sip_custom.conf

There is no sip_custom.conf file in trixbox pro.

Gasmanz

--

Graham Campbell

FtOCC Tech Certified
Hi-Tech Solutions Ltd.
Auckland
New Zealand



kerryg
Posts: 6793
Member Since:
2006-05-31
We are not going to add

We are not going to add features to the CP to support phones that are not on our certified hardware list. If we work out a deal with Cisco for them to become certified then we will make whatever changes are needed.

--

Kerry Garrison
http://www.VoipStore.com - http://3cxbook.com
(888) VOIPSTORE - (888) 864-7786



Gasmanz
Posts: 235
Member Since:
2007-09-04
This is not a matter of just

This is not a matter of just getting Cisco phones to work with the trixbox pro servers. Cyberdata sip paging devices also require "nat=0" and "qualify=no" to work with trixbox. Cyberdata products are the only sip paging devices available as far as I know, which seems to suggest that if you need a paging solution you should not buy trixbox pro because Fonality don't want to sell more systems.

It seems a little odd then that you still give trixbox pro customers the ability to add "Counterpath, Cisco - Other, SJPhone, IDEFISK, Grandstream, Linksys, Swissvoice, Snom and other" phones to their servers stating that "manual configuration is required" and at the same time not giving them the ability to make changes.

To suggest that the Platinum certified phones are perfectly configured by trixbox pro is not quite correct. The Polycom and Aastra phones that I have installed have never had the correct timezone in their config files. So it would be fair to say that all phones require some "manual configuration" then.

This is not meant to be a beat up on Fonality but merely a suggestion as to how to improve your product to increase your sales and market penetration. My business partners and I are meeting with Chris Lyman in a couple of weeks to discuss the opportunities for trixbox in New Zealand. I am sure that Chris would love to have us sell more systems and I know that small changes to the sip.conf can be easily remedied to facilitate future sales.

--

Graham Campbell

FtOCC Tech Certified
Hi-Tech Solutions Ltd.
Auckland
New Zealand



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