catastrophic meltdown of TB server 114610

Paladin

Posts: 49
Member Since:
2007-06-04

Submitted by Paladin on Fri, 04/11/2008 - 9:14am.

We had a catastrophic meltdown of server 114610 yesterday. WTH!! - I thought tb pro was supposed to be easy to rebuild??. i tried to rebuild our server which again due to the SATA CD rom drive would not allow the install to pass on an HP DX2300.

I get as far as the following:
Uncompressing Linux... Ok, booting the kernel
crc error
kernel panic - not syncing: VFS : unable to mount root FS on unknown - block (8,3)

I have since switched to our previous machine (HP Compaq) which used to house our office TB CE 2.2 on it. I can get to the activation part of the PRO install but when I attempt to "activate" I get the bad username and password.

I can log in to cp.trixbox.com with my username and password (which indicate my offline server), but cannot activate my new server. what is wrong?

Any help would be appreciated before I give up on PRO and stick with CE - which has worked every time instead of the troubles I have had with PRO.

cheers,

Jason

&nbsp

pcott

Posts: 130
Member Since:
2006-05-31

Check dns resolution from

Fri, 04/11/2008 - 9:42am

Check dns resolution from single user mode. Every time i have had struggles with pro, that has been my starting point.

&nbsp

Paladin

Posts: 49
Member Since:
2007-06-04

DNS seems to resolve fine

Fri, 04/11/2008 - 9:58am

DNS on the box seems to resolve fine. this machine is configured (as far a routes and firewall settings that worked on the other machine) the problem is I cannot login to Fonality to get my settings pushed back!! bad username and password. it seems more like an issue with my server profile at cp.trixbox.com

&nbsp

Mike Joyce

Posts: 424
Member Since:
2007-03-07

If your password has tricky

Fri, 04/11/2008 - 10:09am

If your password has tricky characters, it may be that the fetch that auth's your username and password is having difficulty doing a URIEncode (%^&$'"?) to in the authentication request. I would be happy to reset your password to something generic if you'd like.

This is something that we know can cause a problem upon re-activate. As such, we have restricted the password field in the web panel from allowing you to set a destructive password in the next version of trixbox Pro.

1. Do you have a password with URI characters?
2. Would you like me to reset your password and PM it to you?

Thanks,
Mike

Mike Joyce

&nbsp

Paladin

Posts: 49
Member Since:
2007-06-04

Thanks

Fri, 04/11/2008 - 10:19am

I warned the boss about using those damned $$$$$'s but, no one listens to me ;)

if you could please reset password and email me @ jason@sns-it.ca (preferred) or by PM with what it has been reset to, that would be great. I'll change it as soon as I hear from you

you help is much appreciated.

cheers,

Jason.

&nbsp

Paladin

Posts: 49
Member Since:
2007-06-04

STILL WAITING FOR RESET

Mon, 04/14/2008 - 8:54am

I'm still waiting for a password reset...it has been a couple of days now.

&nbsp

Mike Joyce

Posts: 424
Member Since:
2007-03-07

Hey Jason, I see that you

Mon, 04/14/2008 - 3:56pm

Hey Jason,

I see that you purchased some support and contact our support team for this request directly to get this problem resolved.

Thanks!
Mike

Mike Joyce

&nbsp

catastrophic meltdown of TB server 114610

Comment viewing options

Search

Main

User login

Who's online