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Problem with trixbox Pro and Cisco 7960 phones running 7.x firmware

jmlivingston
Posts: 26
 Member Since:
2007-09-22
Submitted by jmlivingston on Mon, 04/14/2008 - 4:34pm.

Just ran into a bug on Cisco phones running their 7.x firmware today that I thought you Fonality guys out to be aware of.

I have a client who was having issues with some handsets not displaying the date and time at the top left of the screen.

Turns out that this is a known Cisco bug (bug ID: CSCsa96616) when the SIPDefault.cnf file has the sntp_mode: variable set to "DirectedBroadcast". The fix is to change the value of that variable to "anycast". The reason I mention it here, is that "anycast" is the default recommended value from Cisco according to their documentation.

This has me in a situation where I've had to put a hand-edited file onto a Pro system at my client. I'm concerned that this one-off is likely not backed up by the main Fonality server.

Can the default value for this variable be updated to "anycast"?

Thanks,
John Livingston, Engineer
www.ipphoneshack.com

‹ 53i can't Dial out Blast Group Not Functioning ›

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Mike Joyce
Posts: 424
 Member Since:
2007-03-07
Hey John, Cisco phones are a
Mon, 04/14/2008 - 5:15pm

Hey John,

Cisco phones are a bear for us for a number of reasons, which is why they specifically do not appear on our 'supported' list. However, I have submitted an engineering request to get this template changed. It is far too late for tbPro 2.0 - but it is on the list nonetheless.

Thanks,
Mike

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Mike Joyce


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jmlivingston
Posts: 26
 Member Since:
2007-09-22
Thanks!
Mon, 04/14/2008 - 5:35pm

Thanks Mike, that's all I can ask for. Just for your records I modified a couple other non-essential lines and here they are:

Original SIPDefault.cnf:

sntp_mode: DirectedBroadcast
sntp_server: ""
time_zone: EST
telnet: 1

My changes to SIPDefault.cnf:

sntp_mode: Anycast sntp_server: xx.xx.xx.xx time_zone: PST telnet: 2

Again, thanks for taking a look at this.

John


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