ringback errors when parking calls hud 2

swilsonjr
Posts: 47
Member Since:
2008-02-22

http://fonality.com/trixbox/forums/trixbox-pro/trixbox-pro-help/r...

i found the link above when researching this issue for a customer. They can place calls in Call Parking in HUD but then they disappear. They can pick it up by dialing the extension the call was parked on but not from HUD. I have checked permissons and all seems fine there. Below is CLI output from my test.

Executing ParkAndAnnounce("Zap/6-1", "|600|/dev/null|internal|1010|1") in new stack
-- Dial Tech,String: (,dev/null)
-- Return Context: (internal,1010,1) ID: my phone number
-- Started music on hold, class 'default', on channel 'Zap/6-1'
== Parked Zap/6-1 on 9001. Will timeout back to extension [internal] 1010, 1 in 600 seconds
-- Added extension '9001' priority 1 to parkedcalls
-- Call Parking Called, lot: 9001, timeout: 600000, context: internal
Jan 13 14:58:57 WARNING[32363]: channel.c:2918 ast_request: No channel type registered for ''
Jan 13 14:58:57 NOTICE[32363]: channel.c:2787 __ast_request_and_dial: Unable to request channel /dev/null
Jan 13 14:58:57 WARNING[32363]: app_parkandannounce.c:202 parkandannounce_exec: PARK: Unable to allocate announce channel.
== Spawn extension (internal, 1010, 1) exited non-zero on 'Parked/Zap/6-1'
-- Executing ResetCDR("Parked/Zap/6-1", "w") in new stack
-- Executing NoCDR("Parked/Zap/6-1", "") in new stack
Jan 13 14:58:57 NOTICE[32363]: cdr.c:445 ast_cdr_free: CDR on channel 'Zap/6-1' lacks end
-- Executing GotoIf("Parked/Zap/6-1", "1?5") in new stack
-- Goto (internal,h,5)
-- Executing Hangup("Parked/Zap/6-1", "") in new stack
== Spawn extension (internal, h, 5) exited non-zero on 'Parked/Zap/6-1'
-- Stopped music on hold on Zap/6-1
-- Started music on hold, class 'default', on channel 'Zap/6-1'
-- Stopped music on hold on Zap/6-1
-- Started music on hold, class 'default', on channel 'Zap/6-1'
-- Stopped music on hold on Zap/6-1
-- Started music on hold, class 'default', on channel 'Zap/6-1'
-- Stopped music on hold on Zap/6-1



swilsonjr
Posts: 47
Member Since:
2008-02-22
to update this issue we are

to update this issue we are running hud 3.0.3542 and all that is happening is when we park a call it doesn't display in the call parking section of HUD3. it is displaying in HUD2 which i just installed to test. i tried parking a call from hud2, hud3 and transferring to 9000.

in the HUD3 tools directory i ran check_health and got this:

[root@trixbox144240 tools]# ./check_health
2011.01.14 18:50:50 LOCATION:server.ed.a(Unknown Source)
SEVERE /etc/asterisk/hud3.0/server.custom.properties (No such file or directory)
java.io.FileNotFoundException: /etc/asterisk/hud3.0/server.custom.properties (No such file or directory)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.(Unknown Source)
at server.ed.a(Unknown Source)
at com.fonality.hudserver.tools.ServerHealthChecker.f(Unknown Source)
at com.fonality.hudserver.tools.ServerHealthChecker.e(Unknown Source)
at com.fonality.hudserver.tools.ServerHealthChecker.d(Unknown Source)
at com.fonality.hudserver.tools.ServerHealthChecker.main(Unknown Source)

2011.01.14 18:50:50 LOCATION:server.vI.(Unknown Source)
SEVERE ByteBufferHeap: take max 1778Kb
Check result "ok"received: PBXtra Core fon_o_1.2.17 built by root @ inactive on a i686 running Linux on 2007-06-26 23:16:47 UTC
--END COMMAND--

does anyone have any suggestions?



swilsonjr
Posts: 47
Member Since:
2008-02-22
we had to move to another

we had to move to another server and it is working now. if someone is reading this it would be nice to have instructions to uninstall and reinstall or repair the HUD3 server application.



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