53i no xfer / conf when your on a call

toadyus
Posts: 10
Member Since:
2008-07-08

Anyone know how to fix the problem when you pickup the hand set on the 53i you only get the dial option as the right arrow and when you make a phone call it changes the left and right arrows to switch through the 3 lines on the phone. I would like to have xfer as left arrow and conf as the right arrow when you are on the phone not line cycle. Thanks



toadyus
Posts: 10
Member Since:
2008-07-08
nobody has had this issue?

nobody has had this issue? This phone is junk if I have to waste 2 buttons to do what all other 5xi series phones can do...even the 51i can do the xfer while on the phone.



vtofa
Posts: 39
Member Since:
2008-10-27
I'm very interested in this, too

Aastra guys - how do you do that? Is there a way, without wasting a programmable keys for Conf and Xfer?



toadyus
Posts: 10
Member Since:
2008-07-08
This is brutal

I love my aastra phones but the support is less then desirable. Still have clients that complain that I can't add buttons to their phone because you can't modify the off hook options on the phone.



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