Home » Forums » Vendor Forums - Certified » Aastra endpoints

6757iCT parking feature key

robeerski
Posts: 70
 Member Since:
2008-01-30
Submitted by robeerski on Tue, 01/26/2010 - 11:12pm.

I have all the XML features and parking working great on the corded phone. I canot seem to get parking on the cordless handset to work. I have a park and a pickup button defined but when I press park on the cordless nothing happens. Here are what I think are the relivent lines in my cfg file. I can't seem to find much on setting up a cordless. Does anyone have an idea what I need to do to get park/pickup working on the cordless handset?

featurekey2 type: park
featurekey2 label: "Park"

featurekey3 type: pickup
featurekey3 label: "Pickup"

‹ Problem provisioning 6731i using XML scripts Configure XML scripts on remote network ›


JointTech
Posts: 41
 Member Since:
2007-06-29
did you ever find anything?
Mon, 01/31/2011 - 1:03am

did you ever find anything? I cant get the cordless phone to do anything but answer. no forwarding/transfering etc.



robeerski
Posts: 70
 Member Since:
2008-01-30
The cordless basically
Mon, 01/31/2011 - 9:52am

The cordless basically piggy-backs off of the 57 it is paired with. The cordless is also not capable of running any of the XML scripts such as the Aastra pickup script. You should be able to park calls using the cordless but you need to define a regular asterisk park button on the base for park to work on the cordless. Even though I am using the Aastra Park XML script for parking and pickup on the base, I still need to define the following button for park to work on the cordless.

softkey20 type:park
softkey20 label:Park
softkey20 value:asterisk;0
softkey20 states:Connected



JointTech
Posts: 41
 Member Since:
2007-06-29
awesome thanks. Ill give
Mon, 01/31/2011 - 10:01am

awesome thanks. Ill give that a shot. Transfer and park are the only ones I need.



JointTech
Posts: 41
 Member Since:
2007-06-29
Well that didnt quite work
Mon, 01/31/2011 - 4:16pm

Well that didnt quite work for me.
no matter what the manually entered Park wont show up on the phone in the softkeys (bottom half).
It shows up properly if you go check it in the webUI though. weird..
sooo...
I added
topsoftkey7 type: park
topsoftkey7 label: Parking
topsoftkey7 value: asterisk;70
topsoftkey7 states: Connected

and that works fine from the base station. Adds them to parking etc.

Still nothing new shows up on the cordless handset.
So I went to the WebUI again and there is a section called, wait for it, "Handset Keys".

I added Park in the dropdown and label Parking.
It works!.
Now when on a call you can select the Function button until it scrolls to Parking and select it. then hit the transfer softkey to complete it or it leaves the cordless in some hold queue as well.

Now to figure out how to transfer from base station to phone while already on a call. And how to transfer a call directly without parking it.



JointTech
Posts: 41
 Member Since:
2007-06-29
well I dont know what
Mon, 01/31/2011 - 4:41pm

well I dont know what happened but now all of a sudden transfer works properly.
1. Press the F key on the handset.
2. Scroll until you see Xfer and select that option.
3. Dial the number you wish to transfer to.
4. When you are ready to complete the transfer, press the Xfer softkey that appears on the display.

I Did remove all the functions from the handset keys except callers, transfer, parking.

Im damn close to being happy with this phone now.



SkykingOH
Posts: 9541
 Member Since:
2007-12-17
The cordless and the base
Mon, 01/31/2011 - 6:27pm

The cordless and the base have the same extension. You can just place the call on hold and the handset can pick it up. I am not sure if you can transfer a call back to yourself.

To transfer a call without parking use the transfer key (or soft key). You can also use the ## shortcut.

--

Scott

aka "Skyking"



robeerski
Posts: 70
 Member Since:
2008-01-30
Had you of
Mon, 01/31/2011 - 8:33pm

Had you of added:

featurekey2 type: park
featurekey2 label: "Park"

from my original post it would have probably worked for you.

The reason it worked for you after you went into the web UI and added parking is because when you use the web UI and add a parking key it basically adds a featurekey of type park to the phone's local config

featurekey is a designation for the keys on the cordless handset

for parking to work you need to configure both a park key on the base and one on the cordless handset. I did not list this in my response to your question because it was listed in my original post. I use 0 for the parking lot in my setup. You probably use the default of 70 in yours. For my cordless parking to work I have the following in my MAC.cfg file

softkey20 type:park
softkey20 label:Park
softkey20 value:asterisk;0
softkey20 states:Connected

featurekey2 type: park
featurekey2 label: "Park"

I put this on soft key 20 because I have another XML key setup for parking from the base that uses aastra's XML scripts. I wish I did not have waste a softkey (softkey20) on all of my 57CTs just to make parking work on the cordless.

I also don't think states are supported on topsoft keys.



Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.