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Aastra 55i going into No Service state

busster8
Posts: 388
 Member Since:
2006-06-25
Submitted by busster8 on Tue, 06/09/2009 - 3:56pm.

Using an Aastra 55i running 2.2.1.25 firmware on a Trixbox. Phone has been operational for about a year.
Today, the phone has started going into a "No Service" state. When I do a sip show peers within Trixbox, the phone is listed, but the IP Address is (Unspecified). I can make calls out, get voicemail, but can not get calls in.
Any ideas?

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busster8
Posts: 388
 Member Since:
2006-06-25
No Service State
Tue, 06/09/2009 - 4:00pm

Forgot to mention that the phone recovers by itself after a couple of minutes.


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aastra4
Posts: 59
 Member Since:
2007-02-27
Hi, Is there NAT or a
Wed, 06/10/2009 - 1:30am

Hi,

Is there NAT or a firewall between the phone and Trixbox? Or is it all in the same LAN?

Anyway, a SIP trace would help.

Regards,

aastra4


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busster8
Posts: 388
 Member Since:
2006-06-25
No Service state
Wed, 06/10/2009 - 8:14am

Nothing in between. On the same lan. Moved to different port on switch just because, no difference. Has been working fine for about a year. Nothing changed.


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busster8
Posts: 388
 Member Since:
2006-06-25
Aastra phone
Wed, 06/10/2009 - 11:27am

Have removed the phone from our system at least temporarily. Simply will not say in service. Is there a base firmware that can be loaded on the system? Currently can not upgrade as the phone just goes into a reboot loop.


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josephmore
Posts: 10
 Member Since:
2007-02-05
have the same issue
Wed, 04/28/2010 - 1:09pm

Hi,
I'm having the same issue, did you find something to solved this ?


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