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Problem provisioning 6731i using XML scripts

Harding
Posts: 28
 Member Since:
2011-02-03
Submitted by Harding on Thu, 02/03/2011 - 9:30am.

New user/install, been working with Trixbox 2.8.0.4 for several weeks. I have looked through google, the forums and the XML script documentation and can't see my issue.

Using the 2.3.0-1 Aastra XML scripts and 2.6.0-2 Aastra firmware I've had no problems getting the 6755i, 6757i, and 6757i CT phones working but I can't get my two 6731i phones to provision correctly. When I plug them in they get an IP, find the server, load the new firmware over tftp but in the end do not ask for the extension and password like the other phone types do. Instead I get two "Enter password" prompts - the first ones echoes what you type and the second one shows **** when you type. I've tried various combinations of the extension number & secret, 22222, etc. but can't get past those screens - they always fail with a "Authentication f" (failed is cut off) and "Wrong credentials" messages after the 2nd prompt.

I can access the phones web page so I tried to set it up manually but it still sticks on the screens above when rebooted. Any ideas?

Phone info:
Platform 6731i Revision 0
Firmware Version 2.6.0.1007
Firmware Release Code SIP
Boot Version 2.5.2.22

I thought I'd see if there was new phone firmware but when I check for new Aastra firmware or XML updates in the Trixbox web "Packages" menu it shows "no update" (for anything actually - is this supposed to get updates?). I'll check Aastra'a site in the meantime but I'd thought I'd post here as well.

Thanks.
--
Al

‹ Can no longer talk! 6757iCT parking feature key ›


Harding
Posts: 28
 Member Since:
2011-02-03
Well I tried both the latest
Mon, 02/07/2011 - 8:39am

Well I tried both the latest firmware (2.6.0.2010) and the latest supported firmware in the XML document (2.5.3.2002) with the same result. Still can't login to setup the phone's extension, etc. My setup is pretty standard, no one else has issues with the 6731i's? It would help if I knew what the login/setup screen was supposed to look like, the XML script manual only shows the 57i screens.

Anyway, I managed to manually provision the phones by setting up a custom MAC.CFG file based on the 57i's version. All of these phones are to be setup the same so that may be easier in the long run anyways.

--
Al



Harding
Posts: 28
 Member Since:
2011-02-03
Problem was solved when I
Mon, 02/07/2011 - 12:16pm

Problem was solved when I reinstalled TrixBox, not sure what was wrong. I was planning to reinstall everything anyways for the final install, my 1st install was for testing/documenting.



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