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How do I register 2 different extensions to a single phone with Trixbox CE and Polycom 430 ?

mtelephone
Posts: 4
 Member Since:
2011-01-21
Submitted by mtelephone on Fri, 01/21/2011 - 9:05am.

I just did my first installation. Thankfully a simple one for my first attempt. I am using Polycom 430 phones that have 2 line buttons. I need to have the following: On the first button, I need to show and receive calls for the user of the phone. I will call this the "primary extension". On the second button, I need to show a "shared" extension. That is, all user phones should show the same extension number on the second button. My intent is to differentiate between calls to the phone's DID (or transferred calls to that extension) and calls to the shared extension which I need to use for "operator" or "department" calls. I am using Trixbox CE and my provider is CBeyond in the Los Angeles Area. As this is my first experience, I used the "setup-polycom" command to create the config files.

Am I correct in assuming that I need to modify the config files? If so, does anyone have a sample file and perhaps a step by step on how to?
Thank You.

‹ Polycom IP650 Time is incorrect A seemingly simple and straightforward requirement – from hell ›


SkykingOH
Posts: 9681
 Member Since:
2007-12-17
The only phones that support
Fri, 01/21/2011 - 10:00am

The only phones that support Shared Extensions are the Cisco's running chan_sccp and that is not supported officially by trixbox.

--

Scott

aka "Skyking"



kerensen
Posts: 54
 Member Since:
2008-08-04
You need to set up two
Fri, 01/21/2011 - 10:15am

You need to set up two extensions for each phone.

so if your extensions are 101-109
set up 111-119

Ext 101 would also be Ext 111, 102 & 112, etc.

Put Ext 111-119 in a ring group for "operator" or "department"

In the /tftpboot dir, edit the [mac]reg.cfg file for each phone, to add a second registration as follows:

  <reg
        reg.1.displayName="101-display-name"
        reg.1.address="101"
        reg.1.label="101" 
        reg.1.auth.userId="101"
        reg.1.auth.password="101-password"
        reg.1.lineKeys="1"
		reg.1.server.1.address="" 
		reg.1.server.1.expires="" 
		reg.1.server.1.expires.lineSeize="30" 
		reg.1.server.1.port="5060" 
		reg.1.server.1.register="1"
		reg.1.server.1.retryMaxCount="" 
		reg.1.server.1.retryTimeOut="" 
		reg.1.server.1.transport="DNSnaptr" 
		reg.1.server.2.transport="DNSnaptr" 
		reg.1.thirdPartyName="" 
		reg.1.type="private" 
        reg.2.displayName="111-display-name"
        reg.2.address="111"
        reg.2.label="111" 
        reg.2.auth.userId="111"
        reg.2.auth.password="111-password"
        reg.2.lineKeys="1"
		reg.2.server.1.address="" 
		reg.2.server.1.expires="" 
		reg.2.server.1.expires.lineSeize="30" 
		reg.2.server.1.port="5060" 
		reg.2.server.1.register="1"
		reg.2.server.1.retryMaxCount="" 
		reg.2.server.1.retryTimeOut="" 
		reg.2.server.1.transport="DNSnaptr" 
		reg.2.server.2.transport="DNSnaptr" 
		reg.2.thirdPartyName="" 
		reg.2.type="private" 
   />

some lines may be redundant and not necessary, but it works.



mtelephone
Posts: 4
 Member Since:
2011-01-21
Thank you very very much....I will try it today
Fri, 01/21/2011 - 11:21am

Thank you very very much....I will try it today....my cell is -------...if you can call me I would be eternally grateful and promise not to bug you too much. Again, a million thanks

Op Note - Deleted phone number



kerensen
Posts: 54
 Member Since:
2008-08-04
I'll help here if I can, but
Fri, 01/21/2011 - 12:09pm

I'll help here if I can, but not able to provide phone support, sorry.



mtelephone
Posts: 4
 Member Since:
2011-01-21
Thanks for the sample
Sat, 01/22/2011 - 2:05pm

Thanks for the sample file....I am a little weak on linux......can you please show me a step by step procedure for editing the file in linux? Thank you



SkykingOH
Posts: 9681
 Member Since:
2007-12-17
Asking someone for a step by
Sat, 01/22/2011 - 3:10pm

Asking someone for a step by step tutorial on a subject covered all over the Internet is an abuse of the member experts on this site that are willing to help.

Go buy a Linux book or log on to one of the Linux tutorial sites. If you can't open a text file you are more than a little weak on Linux to use your words.

Have some respect for those that took the time to help you.

Hint: trixbox comes with the nano editor in addition to the standard vi. If you are use a Windows SSH client to access your trixbox you can cut and paste the sample config.

When you get a little more proficient in Linux you can use SAMBA to share the /tftpboot directory with the Windows PC's on your network and use XML notepad to edit XML files, makes the job a lot easier.

--

Scott

aka "Skyking"



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