MWI Issue with Polycom on 2.8.0.4

You can't edit the sip_additional.conf it gets overwritten every time you submit changes.

Download the FreePBX bulk extension tool version 2.6 (that is the version that trixbox put their name on), export the extensions make the changes in the spreadsheet, change the action column to 'edit' then upload the modified csv.

The even easier way is to use the mysql command line tool. I don't know the syntax off the top of my head but it's a one line change to the SIP table in the asterisk DB. It will be something like update sip set [keyword] = replace(voicemail,'@device','@user');

Remember this is a guess off the top of my head.

I am not sure why you would have to make this change. Do you have pollmailboxes set to yes?

Here is a quick dump of the MySQL tool listing the DB's, tables and the SIP table:

[root@skyPBXhome /]# mysql -p
Enter password:
Welcome to the MySQL monitor.  Commands end with ; or \g.
Your MySQL connection id is 177596 to server version: 4.1.20

Type 'help;' or '\h' for help. Type '\c' to clear the buffer.

mysql> use asterisk;
Reading table information for completion of table and column names
You can turn off this feature to get a quicker startup with -A

Database changed
mysql> describe sip.columns;
ERROR 1146 (42S02): Table 'sip.columns' doesn't exist
mysql> describe sip;
+---------+--------------+------+-----+---------+-------+
| Field   | Type         | Null | Key | Default | Extra |
+---------+--------------+------+-----+---------+-------+
| id      | varchar(20)  |      | PRI | -1      |       |
| keyword | varchar(30)  |      | PRI |         |       |
| data    | varchar(255) |      |     |         |       |
| flags   | int(1)       |      |     | 0       |       |
+---------+--------------+------+-----+---------+-------+
4 rows in set (0.00 sec)

mysql>
mysql> exit
Bye
[root@skyPBXhome /]# mysql -p
Enter password:
Welcome to the MySQL monitor.  Commands end with ; or \g.
Your MySQL connection id is 177597 to server version: 4.1.20

Type 'help;' or '\h' for help. Type '\c' to clear the buffer.

mysql> use asterisk;
Reading table information for completion of table and column names
You can turn off this feature to get a quicker startup with -A

Database changed
mysql> show tables;
+------------------------------+
| Tables_in_asterisk           |
+------------------------------+
| admin                        |
| ampusers                     |
| announcement                 |
| backup                       |
| broadcast_callees            |
| broadcast_campaign_groups    |
| broadcast_campaigns          |
| broadcast_groups             |
| broadcast_log                |
| broadcast_settings           |
| callback                     |
| cidlookup                    |
| cidlookup_incoming           |
| cronmanager                  |
| custom_destinations          |
| custom_extensions            |
| customcontexts_contexts      |
| customcontexts_contexts_list |
| customcontexts_includes      |
| customcontexts_includes_list |
| customcontexts_module        |
| dahdi                        |
| daynight                     |
| devices                      |
| directory_details            |
| directory_entries            |
| directorypro_details         |
| directorypro_entries         |
| disa                         |
| endpoint                     |
| endpoint_man_mac             |
| endpoint_manufacturer        |
| endpoint_model               |
| endpoint_timezone            |
| endpointman_brand_list       |
| endpointman_custom_configs   |
| endpointman_global_vars      |
| endpointman_mac_list         |
| endpointman_model_list       |
| endpointman_oui_list         |
| endpointman_product_list     |
| endpointman_template_list    |
| endpointman_time_zones       |
| extensions                   |
| fax_details                  |
| fax_incoming                 |
| fax_store                    |
| fax_users                    |
| featurecodes                 |
| findmefollow                 |
| freepbx_log                  |
| freepbx_settings             |
| globals                      |
| hotelwakeup                  |
| iax                          |
| iaxsettings                  |
| incoming                     |
| inventorydb                  |
| ivr                          |
| ivr_dests                    |
| language_incoming            |
| languages                    |
| manager                      |
| meetme                       |
| miscapps                     |
| miscdests                    |
| module_xml                   |
| modules                      |
| notifications                |
| outbound_route_patterns      |
| outbound_route_sequence      |
| outbound_route_trunks        |
| outbound_routes              |
| outboundnotification_config  |
| outboundnotification_groups  |
| outroutemsg                  |
| paging_autoanswer            |
| paging_config                |
| paging_groups                |
| parkinglot                   |
| phpagiconf                   |
| pinset_usage                 |
| pinsets                      |
| queueprio                    |
| queues_config                |
| queues_details               |
| recordings                   |
| ringgroups                   |
| setcid                       |
| sip                          |
| sipsettings                  |
| timeconditions               |
| timegroups_details           |
| timegroups_groups            |
| trunk_dialpatterns           |
| trunks                       |
| users                        |
| vmblast                      |
| vmblast_groups               |
| webcallback                  |
| zap                          |
| zapchandids                  |
+------------------------------+
102 rows in set (0.01 sec)

mysql> describe sip;
+---------+--------------+------+-----+---------+-------+
| Field   | Type         | Null | Key | Default | Extra |
+---------+--------------+------+-----+---------+-------+
| id      | varchar(20)  |      | PRI | -1      |       |
| keyword | varchar(30)  |      | PRI |         |       |
| data    | varchar(255) |      |     |         |       |
| flags   | int(1)       |      |     | 0       |       |
+---------+--------------+------+-----+---------+-------+
4 rows in set (0.00 sec)

mysql>
mysql>