Home » Forums » Vendor Forums - Non-Certified » Grandstream

Strange web interface problem with GXP-2000

xiolo
Posts: 1
 Member Since:
2009-09-12
Submitted by xiolo on Sat, 09/12/2009 - 3:26pm.

Hi

I have been running a GXP-2000 for a couple of months, no problem, on firmware 1.1.6.46 .

I suddenly started experiencing the following 2 issues:

1) I can login fine usin admin account on the web interface, get redirected to the advanced settings page, but cannot go anywhere else! As soon as I click on any tab, my session gets terminated and Im back to the login page!

2) On the phone menu itself, all menus are fine except the Config Menu, when I cannot go into factory reset mode etc...

So I am stuck with a phone perfectly registered tot a SIP provider, but with no ability to change settings/updatef firmware etc...

Any suggestions?

Thanks

K

‹ when internal users are on the phone and are called by another internal user (ext to ext), no busy tone Cannot view Grandstream's web site. ›

&nbsp

SeanPT
Posts: 16
 Member Since:
2009-08-16
I just started having this
Mon, 09/21/2009 - 7:34pm

I just started having this problem with a phone today. Switching to Firefox lets me login but the web configuration is not giving me the update button and I'm getting strange recursive menus.

Using Firefox and directly navigating to the page, ie http://host/config_a1.htm in a new tab fixes it for me.


&nbsp

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.