Unable to connect to HUD server

sorry

1. make sure your registrations in hudlite server [admin page/asterisk dropdown/HUDlite Admin] match your desktop application.

The new HUDlite server is assigning all values.

2. User name usually includes sip in the user name (ie: sip101)
3. The password is now assigned by HUDlite. (MaiRlas93)

4. In advanced options, make sure that the server is set to your server's ip address.
5. the standard HUDserver default password is: password

once these are right, click save, etc. then File -> online and you shoudl be up and running.

stashfeen,
I ran into this same problem, it showed up as running and none of my client hud's could connect. I uninstalled both the hudlite server package and the hudadmin server package via the packages. After that I re-installed both packages and restarted my box - then had to enter the new passwords from hudadmin. Hope this helps.

i tried to telnet the hud server

telnet myipaddress 6600

and got the following response
:HUDserver NOTICE AUTH :*** Looking up your hostname...
:HUDserver NOTICE AUTH :*** Checking Ident
:HUDserver NOTICE AUTH :*** No Ident response
:HUDserver NOTICE AUTH :*** Your forward and reverse DNS do not match, ignoring
hostname.
ERROR :Closing Link: 202.125.129.92 (Connection timed out)

Connection to host lost.

I don't want to offend anyone and this may seem a bit to obvious... but, are you using the correct password for the extension you are using? This has been suggested earlier as well so this is really a repeat.

Be sure you are using the password from trixbox.
Go to trixbox | Asterisk | HUDlite Admin
Then select the appropriate password for your HUD login.

So, if you are using extension 200 you would enter the following in the HUDlite settings:
username: sip200
password: the_password_in_the_password_field
Server Name: The_IP_of_your_TB_server
Server Password: password

This is working for us in TB 2.2.4. If you are using the 2.3 beta you may want to follow the suggestion above and remove/reinstall HUDlite and then enter the correct settings.

One final thought... make sure port 6600 is open on your network. Check your firewall hardware/software and managed switches and internal routers and open a hole. I use a free port scanner from Famatech.com... http://www.famatech.com/download/index.php

Good luck and please let everyone know if this works.

Hello All,
I am unnable to log into the Hudlite server after a new install of v1.4.32-1 on TB 2.3.1 . All clients coonnected to the Hudlite Server under T.B 2.2.1. I still have the old drive and I swapped it to verify the clients could connect.
HUD Server shows in the TB server status as yellow Unknown. But yet I can telnet to it.
This I class as a bug since there seems to be an inherent issue with the HUD Server.
Any help would be appreciated to correct this issue. I have uninstalled and reinstalled the HudServer but still the same.

Thank You
-rene

It's may sound a bit simplistic, but this caught me as well....

I had the tbm-hudadmin package installed and ircd was listening on port 6600 AND I was getting the correct result from telnet i.e.
:HUDserver NOTICE AUTH :*** Looking up your hostname...
:HUDserver NOTICE AUTH :*** Checking Ident
:HUDserver NOTICE AUTH :*** Found your hostname

But still no connections.

So, I went back to check the packages and the package hudlite-server.i386 0:1.4.32-1 which I swear I'd installed wasn't installed. So installed and it all works fine (of course!).

Good Luck,
Michael

I know it has been a few months since this post was alive, but I wanted to let everyone know that the solution Paul Norris presented here worked for me. My hosts file was botched up.

Each line of the hosts file consists of three entries seperated by the TAB character. Something like this: (replace the ---tab--- with an actual press of the tab key when editing /etc/hosts file)

127.0.0.1---tab---trixbox1.localdomain---tab---trixbox1
127.0.0.1---tab---localhost.localdomain---tab---localhost

If you are new to this, you can edit the hosts file by typing nano /etc/hosts from the linux command line.

change localhost to 127.0.0.1 in :
vi /usr/local/fonality/hud/conf/connect.xml

<?xml version="1.0" encoding="UTF-8"?>
<opt>
    <asterisk>
        <host>127.0.0.1</host>
        <port>5038</port>
    </asterisk>
    <irc>
        <host>127.0.0.1</host>
        <port>6600</port>
        <pass>password</pass>
        <name>IRC to Asterisk command bot</name>
        <user>irc2asterisk_relay</user>
    </irc>
</opt>

[pbx.abcona.int conf]# /etc/init.d/hudlite-server start
Starting hudlite-server: [ OK ]

and :

chmod 777 /etc/asterisk/hud/users.xml

[pbx.abcona.int hud]# telnet 127.0.0.1 5038
Trying 127.0.0.1...
Connected to pbx.abcona.int (127.0.0.1).
Escape character is '^]'.
Asterisk Call Manager/1.0

:-)