My Hudlite was working perfectly, but when drag your extention to any voicemail, when you pick up the handset, it says goodbye and drops all connections, even the one that your were barging in on. Recording, Drag and Drop, parking and cell phone dialing all wor correcty. What gives?
If all connections are dropping it sounds like Asterisk is crashing. Could you please confirm if this is the case?
Thanks
~Senyo
Senior HUD Designer/Big Papa
I had the same problem but i fixed it.
Just goto your Config Edit and goto the extensions_hud.conf file
click on the xfer-to-xm section
Then towards the left of everyline there is a *86
Just take out he 86 and leave just the * on everyline
Save it and re-read the configs button at the top and it should be all fixed!!
i'm having the same problem...
I've taken out the 86, now my extensions_hud.conf shows:
[xfer-to-vm]
exten => _*[1-8]XXXX,1,Set(VMCONTEXT=${DB(AMPUSER/${EXTEN:3}/voicemail)})
exten => _*[1-8]XXXX,2,GotoIf($["${VMCONTEXT}" = "disabled"]?4:3)
exten => _*[1-8]XXXX,3,Goto(ext-local,*${EXTEN:3},1)
exten => _*[1-8]XXXX,4,Hangup
exten => _*[1-8]XXX,1,Set(VMCONTEXT=${DB(AMPUSER/${EXTEN:3}/voicemail)})
exten => _*[1-8]XXX,2,GotoIf($["${VMCONTEXT}" = "disabled"]?4:3)
exten => _*[1-8]XXX,3,Goto(ext-local,*${EXTEN:3},1)
exten => _*[1-8]XXX,4,Hangup
exten => _*[1-8]XX,1,Set(VMCONTEXT=${DB(AMPUSER/${EXTEN:3}/voicemail)})
exten => _*[1-8]XX,2,GotoIf($["${VMCONTEXT}" = "disabled"]?4:3)
exten => _*[1-8]XX,3,Goto(ext-local,*${EXTEN:3},1)
exten => _*[1-8]XX,4,Hangup
and my pbx settings>general settings is set to:
Direct Dial Voicemail Prefix: *
Here's output:
== Spawn extension (xfer-to-vm, *86101, 0) exited non-zero on 'SIP/TRUNK-b76036a8' in macro 'dial'
== Spawn extension (xfer-to-vm, *86101, 0) exited non-zero on 'SIP/TRUNK-b76036a8'
-- Executing [*86101@xfer-to-vm:1] Set("SIP/TRUNK-b76036a8", "VMCONTEXT=default") in new stack
-- Executing [*86101@xfer-to-vm:2] GotoIf("SIP/TRUNK-b76036a8", "0?4:3") in new stack
-- Goto (xfer-to-vm,*86101,3)
-- Executing [*86101@xfer-to-vm:3] Goto("SIP/TRUNK-b76036a8", "ext-local|*101|1") in new stack
-- Goto (ext-local,*101,1)
-- Executing [*101@ext-local:1] Macro("SIP/TRUNK-b76036a8", "vm|101|DIRECTDIAL|") in new stack
-- Executing [s@macro-vm:1] Macro("SIP/TRUNK-b76036a8", "user-callerid|SKIPTTL") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/TRUNK-b76036a8", "AMPUSER=5551212") in new stack
-- Executing [s@macro-user-callerid:2] GotoIf("SIP/TRUNK-b76036a8", "0?report") in new stack
-- Executing [s@macro-user-callerid:3] ExecIf("SIP/TRUNK-b76036a8", "0|Set|REALCALLERIDNUM=5551212") in new stack
-- Executing [s@macro-user-callerid:4] Set("SIP/TRUNK-b76036a8", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/TRUNK-b76036a8", "AMPUSERCIDNAME=") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/TRUNK-b76036a8", "1?report") in new stack
-- Goto (macro-user-callerid,s,11)
-- Executing [s@macro-user-callerid:11] GotoIf("SIP/TRUNK-b76036a8", "1?continue") in new stack
-- Goto (macro-user-callerid,s,20)
-- Executing [s@macro-user-callerid:20] NoOp("SIP/TRUNK-b76036a8", "Using CallerID "PARTNER EMPLOYE" ") in new stack
-- Executing [s@macro-vm:2] Set("SIP/TRUNK-b76036a8", "VMGAIN=""") in new stack
-- Executing [s@macro-vm:3] GotoIf("SIP/TRUNK-b76036a8", "0?vmx|1") in new stack
-- Executing [s@macro-vm:4] NoOp("SIP/TRUNK-b76036a8", "CAME FROM: 101 - Blocking VM cause of key: ") in new stack
-- Executing [s@macro-vm:5] Hangup("SIP/TRUNK-b76036a8", "") in new stack
I followed the last post until it said "Save it and re-read the configs button at the top and it should be all fixed!!"
How do I "re-read configs" I don't see such a button?
(I'm running 2.6.2.2)
this is what worked for me, but i really have no idea if it harms anything else... what is the significance of this line:
exten => s,n,GotoIf($["foo${DB(${BLKVM_OVERRIDE})}" != "fooTRUE"]?vmx,1)
I guess i don't know what BLKVM_OVERRIDE is...
extensions_additional.conf:
exten => s,n,GotoIf($["foo${DB(${BLKVM_OVERRIDE})}" != "fooTRUE"]?vmx,1)
exten => s,n,GotoIf($["foo${DB(${BLKVM_OVERRIDE})}" = "fooTRUE"]?vmx,1) ;added this
;exten => s,n,Noop(CAME FROM: ${NODEST} - Blocking so is your face VM cause of key: ${DB(BLKVM_OVERRIDE)}) ;commented out this
;exten => s,n,Hangup ;commented out this
The problem definitely lies here, just don't know if this is the best fix... If anyone care to chime in that would be great! Thanks!
I have our Trixbox set to dial 9 to transfer to voicemail, which works fine from all the telephones, but in the HUD-Lite drag to voicemail, this is not working. I have edited the extensions_hud.conf file and changed it from *86 to just 9 as follows:
[xfer-to-vm]
exten => _9[1-8]XXXX,1,Set(VMCONTEXT=${DB(AMPUSER/${EXTEN:3}/voicemail)})
exten => _9[1-8]XXXX,2,GotoIf($["${VMCONTEXT}" = "disabled"]?4:3)
exten => _9[1-8]XXXX,3,Goto(ext-local,*${EXTEN:3},1)
exten => _9[1-8]XXXX,4,Hangup
exten => _9[1-8]XXX,1,Set(VMCONTEXT=${DB(AMPUSER/${EXTEN:3}/voicemail)})
exten => _9[1-8]XXX,2,GotoIf($["${VMCONTEXT}" = "disabled"]?4:3)
exten => _9[1-8]XXX,3,Goto(ext-local,*${EXTEN:3},1)
exten => _9[1-8]XXX,4,Hangup
exten => _9[1-8]XX,1,Set(VMCONTEXT=${DB(AMPUSER/${EXTEN:3}/voicemail)})
exten => _9[1-8]XX,2,GotoIf($["${VMCONTEXT}" = "disabled"]?4:3)
exten => _9[1-8]XX,3,Goto(ext-local,*${EXTEN:3},1)
exten => _9[1-8]XX,4,Hangup
any thoughts would be appreciated.
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