Transfer To Voicemail

ghdowns
Posts: 9
Member Since:
2006-10-30

I'm running Trix 2.0. When running the HUDlite I'd like to be able to transfer calls to a persons Voicemail directly, or place a call to a persons VM to leave them a message.

When doing this in HUDlite, I get an automatic "GoodBye" message returned to me.

What is wrong here?



GSnover
Posts: 1432
Member Since:
2006-11-19
Drag-N-Drop?

Are you dropping the call on the Tape icon for the user? This is how the VM transfer works, and it works fine on all the boxes I have set up. What exactly are you doing when you hear Goodbye?



ghdowns
Posts: 9
Member Since:
2006-10-30
I'm doing that exactly, with

I'm doing that exactly, with the drag and drop. I'm also clicking on the tape icon to initiate a direct vm call. Both generate the "Goodbye"



voiper
Posts: 44
Member Since:
2006-10-04
I just tried and worked

I started reading this thread and wondered if my drag n drop feature worked. So right off the bat, I opened my Hud (v1.1.160), called myself via cell phone to ext. 101 then DragnDrop from the Hud panel 101 to the 102 box... "Goodbye" or in my case... nothing. So I then went to my extensions in FreePBX and noticed that 102 wasn't setup for voicemail. Once set up, I repeated the inbound call and the DragnDrop... and it worked fine.



NASC
Posts: 8
Member Since:
2009-03-06
Similar Issue

Hi All,

I'd like to do the same thing ghdowns wants...

"I'm running Trix 2.0. When running the HUDlite I'd like to be able to transfer calls to a persons Voicemail directly, or place a call to a persons VM to leave them a message."

My problem is that I do not hear the "Goodbye" message as ghdowns did but instead the call is dropped completely.

If I first answer the call I can then drag and drop without error. The problem is that I cannot do this unless I answer.

Any thoughts?

Thanks



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