Exceptionally long boot/upgrade times
Submitted by voxter on Tue, 05/20/2008 - 4:13pm.
I have a larger installation (250+ phones) and this is the only site that seems to have this problem, at least to this degree. What happens is, when I plug in my phones, out of the box for the first time (Polycom IP 430s) to my Netgear FSM752TP PoE switch, the phone starts booting up as it normally does.
I go into the Setup menu at the bootrom, and set the phones VLAN Id to 20 (my phone vlan), and reboot.
It boots up and sits at the "Updating BootROM.." screen for well over 15 minutes before beginning to fill in the progress bar, which is far far longer than any other polycom Ive got deployed.
After about 15 minutes, it finally then begins updating and downloads the file at almost 3MB/sec (according to my ftp server).
Then, it downloads the sip.ld file, and sits at "Running sip.ld" for another 5-10 minutes.
My question is this: What could possibly be making the phone sit and wait for so long before beginning to upgrade? Is this just a flaw in whatever version of bootrom and firmware comes shipped on some of these ip430s?
Once upgraded (to BootROM 3.2.3 and SIP FW 2.1.1) it still takes roughly 8-10+ minutes at "Running sip.ld" which seems awfully long.
Ideas?
 
Its possible that spanning
Tue, 05/20/2008 - 4:22pm
Its possible that spanning tree on the switches may be causing problems.
 
Thanks MrSqueezeMe, I will
Tue, 05/20/2008 - 6:51pm
Thanks MrSqueezeMe, I will check it out. Any other ideas while I conjure up the passwords for the switches? Ive found out there are also a couple of HP ProCurve PoE switches in the mix too.. But, considering how long it takes sitting at "Running sip.ld" (which i retimed btw, 20 minutes) it seems like its something else?
 
Are you using hostnames or
Tue, 05/20/2008 - 9:03pm
Are you using hostnames or IP addresses for your ftp/tftp provisioning server for the phones?
I have a theory. Can you grab a log off one of the phones and post it at pastebin.ca and drop the link in this thread?
Scott
--
Scott
aka "Skyking"
 
Member Since:
2007-11-20