Polycom 330 volume

nimda
Posts: 38
Member Since:
2006-11-27

Im trying to save Polycom volume settings (ringer, speakerphone, handset) but when reseting the phone, it also resets these volumes to default. Is there any way to keep the last settings in flash / .conf?

Thanks



Mitchell
Posts: 266
Member Since:
2007-04-12
volume presistence

You need to set volume persistence to retain volume settings. Set the following below as their defaults are "0" (reset volume).

voice.volume.persist.handset=1
voice.volume.persist.headset=1
voice.volume.persist.handsfree=1

Mitch

Mitchell Malilay
Systems Engineer, Polycom

--

Mitchell Malilay
Systems Engineer, Polycom



nimda
Posts: 38
Member Since:
2006-11-27
The ringer still resets to

The ringer still resets to default values. Its just too low. How to make it persistent?



Mitchell
Posts: 266
Member Since:
2007-04-12
ringer setting should maintain setting

Ringer volume should maintain its volume setting. I don't have an IP3x0 in my lab to confirm this on the 3x0, but this is the behavior of our other SoundPoints. Let me know if it doesn't and I'll investigate further when I return to the office next week.

Mitch

--

Mitchell Malilay
Systems Engineer, Polycom



Mitchell
Posts: 266
Member Since:
2007-04-12
I was able to get another

I was able to get another engineer confirm the IP330s behave much like our other SoundPoints. That is, the ringer volume should be persistent when it is changed, until the phone reboots, in which it returns to the default volume.

Mitch

--

Mitchell Malilay
Systems Engineer, Polycom



nimda
Posts: 38
Member Since:
2006-11-27
But the issue is after it

But the issue is after it reboots! It should be able to store configurations on the config file and after reboot get the same values, for ringer volume in this case. Any way?



Mitchell
Posts: 266
Member Since:
2007-04-12
Valid argument on both

Valid argument on both sides. Feature request?

Mitch

--

Mitchell Malilay
Systems Engineer, Polycom



jray
Posts: 135
Member Since:
2006-07-06
I am not trying to be wise,

I am not trying to be wise, but I am curious as to the benefits of not having a persistent ringer volume?

--

Jonathan Ray
Proactive Networking
www.pronetindy.com



nimda
Posts: 38
Member Since:
2006-11-27
An example: Users like to

An example: Users like to put their own ringer volumes, some low and some high. It stays well until i reboot the phone. Then it gets factory settings and users have to adjust volumes again. Not that is too much annoying, just something that our old system used to do... And has some logic.



JustinHoMi
Posts: 56
Member Since:
2008-03-05
Mitchell - any progress on

Mitchell - any progress on getting this feature added? One of my clients is missing a lot of calls because of this problem. They're becoming frustrated with the phones.



JustinHoMi
Posts: 56
Member Since:
2008-03-05
I submitted a feature

I submitted a feature request. If you visit https://jira.polycom.com:8443/ and search for "volume" you can comment and receive email notification on the status of the ticket.



Mitchell
Posts: 266
Member Since:
2007-04-12
What fortunate timing, I've

What fortunate timing, I've been away from the forum for almost 9 weeks due to a heavy travel schedule.

First the disclaimer...

The default gain settings have been carefully adjusted to comply with the TIA-810-A digital telephony standard. Polycom recommends that you do not change these values.

If you would please test the suggestion below and let me know the results I'd greatly appreciate it.

Try modifying the value for voice.gain.rx.digital.ringer.IP_330 in sip.cfg in increments of +3. My default value in SIP 3.0.1 ="-12" until suitable change or volume negatively deteriorates.

Hope this helps!

Mitch

--

Mitchell Malilay
Systems Engineer, Polycom



jades
Posts: 2340
Member Since:
2006-11-26
How do we change the

How do we change the settings either that:

- By default, the user can change his/her ring tone, and those settings will still be active after a phone reboot

- Manually set the default ring tone for all the phones through the sip.cfg file

--

Joseph Ades
josephades1_at_gmail_dot_com
(212) 937-4299



bsod
Posts: 133
Member Since:
2008-05-08
I can't find

?xml version="1.0" standalone="yes"?
!-- SIP Application Configuration File --
!-- $Revision: 1.57.2.3 $ $Date: 2004/07/28 00:23:34 $ --
sip
voIpProt
local voIpProt.local.port=""/
server voIpProt.server.1.address="" voIpProt.server.1.port="5060" voIpProt.server.1.transport="" voIpProt.server.1.expires="" voIpProt.server.1.register="1" voIpProt.server.1.retryTimeOut="0" voIpProt.server.1.retryMaxCount="0" voIpProt.server.1.expires.lineSeize="30"/
SIP voIpProt.SIP.useRFC2543hold="1" voIpProt.SIP.lcs="0" voIpProt.SIP.sendCompactHdrs="0" voIpProt.SIP.WM50="0" voIpProt.SIP.keepalive.sessionTimers="0" voIpProt.SIP.requestURI.E164.addGlobalPrefix=""
outboundProxy voIpProt.SIP.outboundProxy.address="" voIpProt.SIP.outboundProxy.port="5060"/
alertInfo voIpProt.SIP.alertInfo.1.value="PAGE" voIpProt.SIP.alertInfo.1.class="4"/
alertInfo voIpProt.SIP.alertInfo.2.value="AUTO_ANSWER" voIpProt.SIP.alertInfo.2.class="3"/
requestValidation voIpProt.SIP.requestValidation.1.request="" voIpProt.SIP.requestValidation.1.method="" voIpProt.SIP.requestValidation.1.request.1.event=""
digest voIpProt.SIP.requestValidation.digest.realm="PolycomSPIP"/
/requestValidation
specialEvent voIpProt.SIP.specialEvent.lineSeize.nonStandard="1" voIpProt.SIP.specialEvent.checkSync.alwaysReboot="0"/
conference voIpProt.SIP.conference.address=""/
/SIP
/voIpProt
dialplan dialplan.impossibleMatchHandling="0" dialplan.removeEndOfDial="1"
digitmap dialplan.digitmap="91[2-9]xx[2-9]xxxxxx|9[2-9]xxxxxxxxx|*[78][456]xxx|9[469]11|85[05]5|*[65]x|*[13]|9011x.T|011x.T|900x|8xxx|911|1xx" dialplan.digitmap.timeOut="3"/
routing
server dialplan.routing.server.1.address="" dialplan.routing.server.1.port="5060"/
emergency dialplan.routing.emergency.1.value="911" dialplan.routing.emergency.1.server.1="1"/
/routing
/dialplan
logging
level
change log.level.change.sip="4" log.level.change.sip.obs="5"/
/level
/logging
/sip

all tags removed for posting



SkykingOH
Posts: 9675
Member Since:
2007-12-17
There is a free XML editor

There is a free XML editor from Microsfot called XML notepad if you are using MS Windows.

It enables you to easily manage tags. Just because the tag is not in the current config does not mean you can't add it.

Refer to the Administrators Guide for the version software you are running for the exact tag name.

--

Scott

aka "Skyking"



bsod
Posts: 133
Member Since:
2008-05-08
Found it

I found it, it was in the sip.cfg on my other tftp server.



Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.