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Possible? Intercom & BLF

Helix26404
Posts: 298
 Member Since:
2006-06-06
Submitted by Helix26404 on Fri, 12/21/2007 - 4:45pm.

I have speed dials that are showing me presence information on various extensions--this works fine. However, I'm curious to know if it would be possible to be able to have the speed dial buttons call up that extension's intercom instead of plain ringing them.

Another way of asking it is: when I push the speed dial button for say, extension 200, can it trigger 200's intercom, but can it also show presence information for 200 as well?

I have been able to get the speed dial to do the intercom part by using FreePBX's Paging & Intercom module (i.e. paging group '600' connects me to extension 200's intercom), so I would set up the speed dial for '600'. Problem is, obviously, that it's not going to show the presence info for 200 if 600 is the speed dial.

Sorry for the verbosity. Thanks in advance for any help!

‹ 501/601 Blind Transfer Dial Plan rejection ›
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Preston Edwards


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Mitchell
Posts: 266
 Member Since:
2007-04-12
Currently our speed dials
Fri, 12/21/2007 - 5:01pm

Currently our speed dials don't have much more capabilities beyond what you have configured. SIP v3.0 scheduled to be released early January will have Enhanced Speed Dial functionality which will allow you to prompt the user for additional input creating a more versatile speed dial key. For example, programing a speed dial to a paging system that will prompt the user for the extension to page before sending the dial string to the call control. But this still doesn't give you what you are asking. Hope it helps!

Mitch

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Mitchell Malilay
Systems Engineer, Polycom


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Helix26404
Posts: 298
 Member Since:
2006-06-06
Mitch, First of all, thank
Fri, 12/21/2007 - 6:28pm

Mitch,

First of all, thank you for replying so quickly. I am a recent convert from Cisco to Polycom, and Polycom's functionality, support, and ability to customize is incredible, especially when compared to the Ciscos. Thanks for such a great product.

SIP 3.0 sounds really good--I'm looking forward to trying it out. Are we going to have problems getting it when it's released since Polycom doesn't provide the latest to end-users?

Thanks again.

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Preston Edwards


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Helix26404
Posts: 298
 Member Since:
2006-06-06
One more thing--will the
Fri, 12/21/2007 - 11:12pm

One more thing--will the Polycoms process this correctly:

exten => 200,hint,SIP/201&SIP/202&SIP/203

allowing the phone to monitor all of those lines on one speeddial. Or do the phones contact each other directly without using the Asterisk hint system?

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Preston Edwards


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Helix26404
Posts: 298
 Member Since:
2006-06-06
I figured out a way to make
Sat, 12/22/2007 - 4:20pm

I figured out a way to make the situation I described work, and exactly the way I was hoping for. I will write back here soon with detailed instructions in case anyone is interested.

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Preston Edwards


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markwho
Posts: 675
 Member Since:
2006-09-24
I am very interested. Thanks
Sat, 12/22/2007 - 6:21pm

I am very interested. Thanks


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Helix26404
Posts: 298
 Member Since:
2006-06-06
Ok I've almost got it how I
Sat, 12/22/2007 - 7:38pm

Ok I've almost got it how I want it--I promise I won't forget to write it up here when I'm done. Just a day or so more to make sure it's working like it should be...

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Preston Edwards


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Helix26404
Posts: 298
 Member Since:
2006-06-06
See here for write-up:
Sun, 12/23/2007 - 8:49pm

See here for write-up: http://www.trixbox.org/forums/vendor-moderated-forums/polycom/wri...

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Preston Edwards


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