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Trixbox CE 2.6.0.7 with Sangoma A200D Freezing

fjtravels
Posts: 8
 Member Since:
2008-05-22
Submitted by fjtravels on Thu, 05/22/2008 - 5:49pm.

I have installed trixbox ce and using sangoma A200D with 6 FXO and 2 FXS. After installing all the drivers i.e. RPM and wanpipe, server up and running but after about 5+ hours, (sometime it take six hours), my server don't respond on web browser. As soon I touch the keyboard on server itself, it gives me long beeeeeeeeeeeeeeeeeeeeeeeeeeeeeeep which never stops and I have to restart the server by powering down...

I am not tech and installed Trixbox with sangoma card first time so not sure if its card problem or its trixbox issue

Please help

‹ Crackle on line A200 and rollover ›

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marc.sangoma
Posts: 373
 Member Since:
2008-04-08
Hi, To answer your question
Fri, 05/23/2008 - 9:57am

Hi,

To answer your question you would have to look at the /var/log/messages file after the crash happens. This file should have output of the crash occurring, then from there you can find the issue. If there is no valid output in /var/log/messages then you can capture the crash via the serial cable as described on our wiki at http://wiki.sangoma.com/wanpipe-linux-system-debugging. If you are unable to determine your self the reason for the crash then send us an email (techdesk@sangoma.com) and we will look over it for you. Another thing you can do is see if the server crashes without our card in it, if it does then you know the issue is something else.

Marc
Sangoma Technologies

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Marc


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netout
Posts: 187
 Member Since:
2007-08-18
did this get resolved?
Fri, 07/18/2008 - 8:58pm

Marc

What was the resolution to this?

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Michael D Mosier
Sr. Telecom Engineer
Network Outfitters
Houston, Austin and San Antonio
Support Available
832-715-6981


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marc.sangoma
Posts: 373
 Member Since:
2008-04-08
Hi, The customer has not
Mon, 07/21/2008 - 6:20am

Hi,

The customer has not contacted us since my post, so they have probably solved the issue on their own. Are you having a similar issue?

Marc
Sangoma Technologies

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Marc


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